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Troubleshooting
Problem
The air fryer does
not work.
You have not set the
timer.
The amount of
ingredients in the pot is
too big.
The ingredients
are not fried
properly.
Certain types of
The ingredients
ingredients need to be
are fried unevenly
shaken halfway
in the air fryer.
through the preparation
time.
Fried snacks are
not crispy when
they come out of
the air fryer.
There are too much
I cannot slide the
ingredients in the pot.
pot into the
The pot is not placed
appliance properly.
correctly.
White smoke
comes out of the
appliance.
The pot still contains
grease residues from
previous use.
You did not use the
right potato type.
Fresh fries are
You did not rinse the
fried unevenly in
potato sticks
the air fryer.
properly before you
fried them.
Fresh fries are
not crispy when
they come out
of the air fryer.
Possible cause
The appliance is not
plugged in.
The set temperature is
too low.
The preparation time
is too short.
You used a type of
snacks meant to be
prepared in a
traditional deep fryer.
You are preparing
greasy ingredients.
The crispiness of the
fries depends on the
amount of oil and
water in the fries.
Solution
Put the mains plug in an earthed wall socket.
Set the timer key to the required preparation time
to switch on the appliance.
Put smaller batches of ingredients in the pot.
Smaller batches are fried more evenly.
Set the temperature key to the required
temperature setting (see section 'settings' in
chapter 'Using the appliance').
Set the timer to the required preparation time
(see section 'Settings' in chapter' Using the
appliance').
Ingredients that lie on top of or across each other
(e.g. fries) need to be shaken halfway through the
preparation time. See section 'Settings' in
chapter 'Using the appliance'.
Use oven snacks or lightly brush some oil onto
the snacks for a crispier result.
Do not fill the pot beyond the MAX indication.
Push the pot down into the pot until you hear a
click.
When you fry greasy ingredients in the air fryer, a
large amount of oil will leak into the pot. The oil
produces white smoke and the pot may heat up
more than usual. This does not affect the
appliance or the end result.
White smoke is caused by grease heating up in
the pot. make sure you clean the pot properly
after each use.
Use fresh potatoes and make sure they stay
firm during frying.
Rinse the potato sticks properly to remove
starch from the outside of the sticks.
Make sure you dry the potato sticks properly
before you add the oil.
Cut the potato sticks smaller for a crispier
result.
Add slightly more oil for a crispier result.
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