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Problem/possible cause
I have stopped therapy, but the device is still blowing air
Device is cooling down.
My water tub is leaking
Water tub may not be assembled correctly.
Water tub may be damaged or cracked.
My therapy data has not been sent to my care provider
Wireless coverage may be poor.
The No wireless connection icon
top right of the screen. No wireless network available.
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
My screen and buttons are flashing
Software upgrade is in progress.
12
Solution
Device blows a small amount of air in order to avoid
condensation in the air tubing. It will stop automatically after
20 minutes.
Check for damage and reassemble the water tub correctly.
Contact your care provider for a replacement.
Make sure that the device is placed where there is coverage
(ie, on your bedside table, not in a drawer or on the floor).
The Wireless signal strength icon
coverage when all bars are displayed, and poor coverage
when fewer bars are displayed.
Make sure that the device is placed where there is coverage
is displayed on the
(ie, on your bedside table, not in a drawer or on the floor).
If instructed to do so, send the SD card to your care provider.
The SD card also contains your therapy data.
Turn off Airplane Mode, see Traveling by plane.
Contact your care provider to enable the data transfer
service.
Software upgrade takes approximately 10 minutes to
complete.
indicates good
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