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Troubleshooting (cont.)
Symptoms
Probable Causes
2. Low flow.
A. Supply pressure
is low.
B. Aerator is
plugged.
3. Constant water
A. Solenoid is not
flow.
working.
4. Sporadic water
A. The faucet is
flow.
angled incorrectly to
deck or misaligned
with user area.
B. The wires are
pinched or
damaged.
5. Sensor flashes
A. The AC
once
Connection is not
approximately
installed correctly.
every 2 seconds.
There is no water
flow.
1377340-2-A
Recommended Action
A. Check incoming water
pressure. Pressure should
be at least 20 psi (137 kPa).
B. Remove the aerator and
clean it. For
calcium/mineral deposits,
soak the aerator plastic
insert in a 50:50 mixture of
vinegar and water. Soak
only the insert and no other
components.
A. Order and install a new
solenoid assembly.
A. Verify that the faucet is
mounted according to the
installation directions.
Ensure that the faucet is
installed in a position that
is above the rim of the sink.
B. Remove the spout and
verify that the wires are
tucked inside the spout
before reassembling.
A. Reconnect the AC
transformer connection.
14
Kohler Co.
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