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Warranty
Sub-Zero Residential Limited Warranty
FOR RESIDENTIAL USE
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,
under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided
by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by
Sub-Zero, Inc. Service will be provided during normal business hours.
FULL FIVE YEAR SEALED SYSTEM WARRANTY
For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,
under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evapora-
tor, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero
Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.
LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY
For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in
materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. If the owner uses Sub-Zero Factory
Certified Service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If
the owner uses non-certified service, the owner must contact Sub-Zero, Inc. (using the information below) to receive repaired or
replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified service or other sources.
TERMS APPLICABLE TO EACH WARRANTY
The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one
of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any
parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB-ZERO, INC. WILL PROVIDE, EITHER
UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPON-
SIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER
WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
To receive parts and/or service and the name of Sub-Zero Factory Certified Service nearest you, contact Sub-Zero, Inc., P.O. Box
44848, Madison, WI 53744; check the Product Support section of our website, subzero.com, email us at customerservice@subzero.
com, or call 800-222-7820.
*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty
for cosmetic defects.
*Replacement water filters and air purification cartridges are not covered by the product warranty.
16 | Sub-Zero Customer Care 800.222.7820
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