Govee H6172 Manual De Instrucciones página 9

c. Your smartphone may be incompatible with Govee Home
App. Try using a different smartphone then reconnect.
d. Power the strip light and your smartphone Bluetooth off
and on before trying again.
e. Ensure that your smartphone is within 1m/3.28ft of the
strip light when connecting.
f. Clear any obstructions that are between the strip light and
your smartphone.
❸
Part of the strip light failed to display the selected
color./Some LED beads do not light up.
a. Contact customer service for rapid product replacement.
❹
Cannot sync the strip light with the music.
a. Move the control box closer to the music source.
b. Clean the mic on the control box then try again.
❺
Cannot connect to Wi-Fi.
a. Do not skip the Wi-Fi connecting steps in the app.
b. 5GHz network is not supported. Please set the router to
2.4GHz and then reset it.
c. Connect your phone to Wi-Fi and check whether the
network works well.
d. Make sure you have entered the correct Wi-Fi name and
password.
07