Symptoms
2. Low water
flow.
3. Poor spray
pattern.
4. Water drips or
trickles when
faucet is not in
use.
Valve Box Troubleshooting
Symptoms
1. Water leaks
from the valve
box.
2. No audible
"click" when the
valve is activated.
Kohler Co.
Probable Cause
A. The supply stops
are partially closed.
B. The handle is
partially closed.
C. One or more hoses
are kinked or
twisted.
D. One or more
screens are
clogged.
E. Cracked
diaphragm.
A. The spray nozzles
are clogged.
A. The manual
override is partially
engaged.
Probable Cause
A. Hose connections
are not secure.
B. Internal leak.
A. Loose valve box
wire connection.
B. Valve is not
functioning.
Recommended Action
A. Fully open the supply stops.
B. Rotate the handle to the full open
position.
C. Adjust the hoses as needed to
remove any kinks. If coiled,
maintain an inside diameter of 3"
(76 mm).
D. Clean the screens. Refer to the
"Cleaning the Screens" section.
E. Replace the valve box assembly.
A. Rub your finger over the nozzles
with water running to dislodge
debris.
A. Turn the manual override fully
counterclockwise; then turn
clockwise until the water drip
stops.
Recommended Action
A. CAUTION: Risk of personal
injury or product damage. Turn
OFF the main power and water
supply. Check all connections.
Make adjustments as needed.
B. Replace the valve box.
A. Check the valve box wire
connection.
B. Replace the valve box.
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