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Before You Call
Solutions
to Common
Problems
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences
that
are not the result of defective
workmanship
or materials
in this appliance.
OCCURRENCE
Surface
burners
do not llghf
Surface burner flame
burns half way
around.
Surface burner flame
is orange.
POSSIBLE
CAUSE/SOLUTION
Surface
Control
knob has not been completely
turned to LITE. Push in and turn
the Surface
Control
knob to LITE until burner
ignites and then turn control
to
desired
flame
size.
Be sure gas supply valve is open.
Gas-air
mixture
needs a straight
line to travel. Be sure burner is properly
seated
in its support
(models
with open burners only).
Burner ports or slots are clogged.
With
the burner off:, use a small-gauge
wire
or needle to clean
ports or slots.
Power cord is disconnected
from outlet
(electric
ignition models).
Be sure cord
is plugged
securely
into outlet.
Electrical
power outage
(electric
ignition models). Burners can be lit manually.
See Sefffng Surface
Controls in this Use & Care Guide.
Burner ports or slots are clogged.
With
the burner off:, clean ports with a small-
gauge
wire or needle to clean ports or slots.
Moisture
is present
after
cleaning.
Lightly
fan the flame
and allow
burner
to
operate
until flame
is full. To avoid
this occurrence
dry the burners thoroughly
following
instructions under General
Care & Cleaning.
Dust particles
in main line. Allow the burner to operate
a few minutes until flame
turns blue.
In coastal
areas, a slightly orange
flame
is unavoidable
due to salt air.
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