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Troubleshooting Tips
Problem
Possible Cause
Display
The water reservoir
message:
is completely
"Add Water"
empty or the mesh
filter at the bottom
of the reservoir is
clogged.
Display
This is a reminder
message:
to rotate the brew
"Basket
basket slider to the
Slider"
desired position
prior to brewing.
Display
The brew basket
message:
has not been
"Empty
opened since the
Brew
last brew, and
Basket"
needs to be cleared
of waste grounds.
Display
The removable burr
message:
is not detected and
"Check
the grinder is set
GRINDER"
to ON
Display
The brew basket
message:
is open during the
"Check
brewing process.
BREW
Brewing will pause.
BASKET"
Solution
1. Add water to the water reservoir and install it into the
reservoir base. Press the Brew button to resume or re-start
brewing.
2. Check the water inlet and mesh filter on the bottom of the
water reservoir to make sure no plastic, debris, or mineral
deposits have accumulated. Remove any obstructions if
present.
3. If the water reservoir is filled with water and the unit
still shows the Add Water alert, most likely the heating
effectiveness of the heater is affected by the accumulation
of mineral deposits from the hard water. Please use the
proper descale solution, then press and hold the Carafe
button to initiate the descale process.
4. If the above steps to not clear the issue, unplug your coffee
maker and contact Caf at cafeappliances.com/service for
assistance.
This alert is to remind users to rotate the brew basket slider under
the brew basket to the Single-Serve position before brewing into
a cup or a travel mug so the drip stop valve will stay open. After
brewing finish, it is recommend to move the basket slider back to
the Carafe position to stop dripping.
Please open the brew basket and empty the waste. Return and
close the brew basket before the next brew.
1. Check the removable burr and ensure it is installed and
oriented with the lock icons located in the front. Once
installed and secure, the "Check GRINDER" alert will turn off.
Restart your brew cycle if desired.
2. If the error message persists, the grinder can be turned off
and bypassed in order to allow brewing with pre-ground
coffee. Press the Grind Off button on UI (the grind off
notification will illuminate on display and the dot light on Grind
Off button will be on) to turn off the grinder in the next brew
cycle
Make sure the brew basket is closed and secure, then press
"Brew" to resume brewing.
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