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7 Troubleshooting
This chapter provides you with important notices with regard to operating the device.
Observe the following notices to avoid dangers and damages:
7.1 Safety notices
ATTENTION
Repairs of electrical appliances must be carried out by qualifi ed person who are
trained by the manufacturer.
Repairs performed by untrained persons may result in considerable hazards for the
user and damage the machine.
7.2 Troubleshooting table
Problem
The device does
not start.
Very little juice and
pulp is still very
wet.
Strange noises
during juicing.
The device stops
during operation.
There is too much
pulp in the juice.
Solution
Please check whether the plug is properly plugged in.
Please check whether the device is assembled correctly and lid is
closed.
Check whether stale food is used.
Food must be fresh. Prepared / chopped food which has been stored
in the fridge for a long time must be soaked in water for at least 10
minutes before it is juiced.
Diff erent ingredients hold diff erent amounts of fl uid that will yield
diff erent amounts of juice.
Check if the appliance has been assembled correctly and that the sili-
cone plug on the underside of the juicing container has been inserted
into the pulp outlet correctly.
If juicing ingredients with small seeds, after a few servings, it may
reduce the juice yield.For best result, disassemble and wash the top-set
(without motor block) in between juicing.
Food is rubbing against the juicing auger and the side of the juicing
container during operation. Cracking and squeaking noises are normal.
Check whether too much food is used.
Check whether the food contains hard cores.
Use the R switch to loosen any blockage which may have occurred.
When continuously juicing, and depending on the ingredient, the juice
may contain a lot of fi ne pulp.
Strain the juice through a sieve to remove unwanted pulp.
If too much food is put into the juicer at once, then this can make the
appliance stop during operation and result in a lot of pulp in the juice.
Put food into the juicer gradually.
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