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9
TROUBLESHOOTING
Problem
Possible cause
The handle is not
The bolts are not
in position.
engaged correctly.
The machine does
The battery ca-
not start.
pacity is low.
The start handle is
defective.
The battery key is
not put in.
The machine cuts
The lawn is rough. Examine the mow-
grass unevenly.
The blade height is
not set correctly.
The machine does
Wet grass clip-
not mulch correct-
pings attach to the
ly.
deck.
The mulch plug is
missing.
The machine is
The grass is too
hard to push.
tall, or the blade
height is too low.
The grass catcher
and the blade
drags in thick
grass.
There is a high vi-
The blade is un-
bration in the ma-
balanced and
chine.
worn.
The motor shaft is
bent.
English
Problem
The machine stops
Solution
during mowing.
Adjust the height
of the handle and
make sure that the
bolts and nuts are
aligned correctly.
Charge the battery
pack.
Replace the start
handle.
Put in the battery
* If you cannot find the solution to these problems, go to the
key.
service center.
10
ing area.
Move the wheels
Voltage
to a higher posi-
tion.
No load speed
Wait until the
Cut width
grass dries before
Cut height
mowing.
Grass catcher capacity
Install the mulch
plug.
Weight (without battery
pack)
Increase the blade
height.
Measured sound pressure
level
Empty the grass
Guaranteed sound power lev-
clippings from the
el
grass catcher.
Vibration
Battery model
Replace the blade.
Charger model
1. Stop the mo-
Double-insulated construc-
tor.
tion
2. Remove the
safety key and
IPX
battery pack.
3. Disconnect the
11
power source.
4. Inspect for
(The full warranty terms and conditions can be found on
damage.
Greenworks webpage)
5. Repair the ma-
The Greenworks warranty is 3 years on the product, and 2
chine before
years on batteries (consumer/private usage) from the date of
you start it
purchase. This warranty covers manufacturing faults. A faulty
again.
product under warranty might be either repaired or replaced.
A unit that has been misused or used in other ways then
described in the owner's manual might be rejected for
warranty. Normal wear, and wear parts are not considered as
warranty. The original manufacturer warranty is not affected
by any additional warranty offered by a dealer or retailer.
11
Possible cause
The blade height is
too low.
The battery pack is
out of power.
The grass clip-
pings attach to the
deck or the blade.
Operation temper-
ature of the ma-
chine is too high.
TECHNICAL DATA
48 V
3800 / min
360 mm
20-70 mm
40 L
31.9 lbs 14.5 kg
L
= 78 dB(A) , K = 3
PA
dB(A)
L
WA.d
＜ 2.5 m/s
G24B2 and other BAG series
G24X2C/G24X2UC2 and
other CAG series
IPX4
WARRANTY
EN
Solution
Increase the blade
height.
Charge the battery
pack.
Remove the bat-
tery pack and
check the deck.
Cool the machine.
= 94 dB(A)
2
2
, K = 1.5 m/s
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