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Problem and alarm code
The appliance door is diffi‐
cult to close.
The appliance door opens
during the wash cycle.
Rattling or knocking
sounds from the inside of
the appliance.
The appliance trips the cir‐
cuit-beaker.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
11.1 The dishwashing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
Possible cause and solution
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas‐
kets.
• The AirDry function is activated. You can deactivate
the function. Refer to "Basic settings".
• The tableware is not properly arranged in the bas‐
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
• The amperage is insufficient to supply simultaneous‐
ly all the appliances in use. Check the socket amper‐
age and the capacity of the meter or turn off one of
the appliances in use.
• Internal electrical fault of the appliance. Contact an
Authorised Service Centre.
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and the
basket loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the
washing results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
• Tableware was left for too long inside the closed
appliance. Activate the function AirDry to set the
automatic opening of the door and to improve the
drying performance.
• There is no rinse aid or the dosage of rinse aid is
not sufficient. Fill the rinse aid dispenser or set the
dosage of rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• Always use rinse aid, even with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase.
Refer to "Programmes overview".
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
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