TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your convertible refrigerator/freezer will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical
shock.
•
Is the power cord unplugged?
Plug into a grounded
3 prong
outlet.
•
Has a household
fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker.
•
Is the Lower Compartment
Control turned to the OFF
position?
See "Using the Controls."
•
Is the convertible
refrigerator/freezer
defrosting?
Recheck
to
see if the convertible
refrigerator/freezer
is operating
in
30 minutes.
Your convertible
refrigerator/freezer
will regularly
run
an automatic
defrost
cycle.
The lights
do not work
•
Is the power cord unplugged?
Plug into a grounded
3 prong
outlet.
•
Is a light bulb loose in the socket
or burned out? See
"Changing
the Light Bulbs."
There is water in the defrost drain pan
•
Is the convertible
refrigerator/freezer
defrosting?
The water
will evaporate.
It is normal for water to drip into the defrost
pan.
•
Is it more humid than normal?
When it is humid, expect that the
water in the defrost
pan will take longer to evaporate.
The motor
seems
to run too much
•
Is the room temperature
hotter than normal?
The motor will
run longer under warm conditions.
At normal room temperatures,
your motor will run about 40% to 80% of the time. Under warmer
conditions,
it will run even more.
•
Has a large amount
of food just been added to the
convertible
refrigerator/freezer?
Adding
a large amount
of
food warms the convertible
refrigerator/freezer.
The motor
normally
will run longer to cool the convertible
refrigerator/freezer
back down.
•
Are the doors opened
often? The motor will run longer when
this occurs.
Conserve
energy by getting
all items out at one time,
keeping
food organized,
and closing the door as soon as
possible.
•
Is the control set correctly
for the surrounding
conditions?
See "Using
the Controls."
•
Are the doors closed
completely?
Close the doors
firmly. If
they do not close completely,
see "The doors will not close
completely"
later in this section.
•
Are the condenser
coils dirty? This prevents air transfer
and
makes the motor work harder. Clean the condenser
coils. See
"Cleaning."
NOTE: Your new convertible
refrigerator/freezer
will run longer than
your old one due to its high-efficiency
motor.
The convertible
refrigerator/freezer
seems
to make
too
much
noise
•
The sounds
may be normal
for your convertible
refrigerator/
freezer.
See "Normal
Sounds."
The upper compartment front liner is warm
y:::_
The warmth
is probably
due to normal operation
of the automatic
exterior
moisture
control.
Additionally,
the convertible
refrigerator/
freezer is equipped
with a heater to keep the convertible
refrigerator/
freezer operating
properly
when the ambient
temperature
drops too
low.
Temperature
is too warm
Are the air vents blocked
in either
compartment?
This
prevents
cold air movement
between
the compartments.
Move
objects
away from the air vents. See "Ensuring
Proper Air
Circulation"
for air vent locations.
•
Are the door(s) opened
often? The convertible
refrigerator/
freezer will warm when this occurs.
Keep the convertible
refrigerator/freezer
cool by getting all items out at one time,
keeping
food organized,
and closing the door as soon as
possible.
•
Has a large
amount
of food
just been added
to the
convertible
refrigerator/freezer?
Adding
a large amount
of
food warms
the convertible
refrigerator/freezer.
It can take
several
hours for the convertible
refrigerator/freezer
to return to
the normal temperature.
•
Are the controls
set correctly
for the surrounding
conditions?
Bee "Using
the Controls."
There
is interior
moisture
buildup
•
Are the air vents blocked
in the convertible
refrigerator/
freezer?
Remove any objects
from in front of the air vents. See
"Ensuring
Proper Air Circulation"
for air vent locations.
•
Are the door(s)
opened
often?
Avoid humidity
buildup
by
getting
all items out at one time, keeping
food organized,
and
closing the door as soon as possible.
•
Is the room
humid?
It is normal for moisture
to build up inside
the convertible
refrigerator/freezer
when the room air is humid.
•
Is the food
packaged
correctly?
Check that all food is securely
wrapped.
Wipe off damp food containers
before placing them
in
the convertible
refrigerator/freezer.
•
Is the control
set correctly
for the surrounding
conditions?
See "Using
the Controls."
•
Was a self-defrost
cycle completed?
It is normal for droplets
to
form after the convertible
refrigerator/freezer
self-defrosts.
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