Troubleshooting
Problem
Fills with the wrong
water temperature.
Load is wet at the end
of a cycle.
Leaks water.
Has odors.
A message appears on
the display to alert that
the dispenser is open.
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• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure the water heater is set to supply a minimum of 49 °C hot water
at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged.
• While the washer fills, the water temperature may change as the
automatic temperature control feature checks the incoming water
temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water going
through the dispenser when cold or warm temperatures are selected. This
is a normal function of the automatic temperature control feature as the
washer determines the water temperature.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
-
Make sure the end of the drain hose is not placed on the floor.
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Make sure the drain hose is not clogged.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Check if the detergent drawer is closed properly.
-
Open the detergent drawer and close it again. Make sure it's closed
properly.
Action
2023-11-09
4:27:05