Tenda CT6-WCAV2.0 Manual De Instrucciones página 11

FAQ
Q1: What should I do if I failed to add the camera?
A1: Try the following solutions:
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Ensure that the router is connected to the internet successfully.
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The camera only supports 2.4 GHz Wi-Fi network. When adding the camera, you need to
connect the smartphone to a 2.4 GHz Wi-Fi network.
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Do not hide the Wi-Fi network of the router when adding the camera (After the camera is added
successfully, you can hide the Wi-Fi network).
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Confirm whether the LED indicator of the camera blinks blue quickly. If not, please reset the
camera and configure it again.
Reset method: Hold down the Reset button for about 5 seconds and release it when the LED
indicator blinks blue quickly or you hear a prompt tone. The camera is reset successfully.
Q2: What should I do when the video preview is not smooth?
A2: Try the following solutions:
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Check if the Wi-Fi network of the router is smooth.
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Take the router closer to the camera and adjust the antenna angle of the camera to be vertical.
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When previewing the video with cellular mobile data, make sure that the internet connection of
the smartphone is smooth.
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Auto (if supported), Fluent and HD are supported for video preview. You can switch the video
clarity according to the internet status.
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