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9
Troubleshooting
Check this list before contacting the ser-
vice. Doing so will save you time and
money. This list includes frequent com-
plaints that are not related to faulty work-
manship or materials. Certain features
mentioned herein may not apply to your
product.
The refrigerator is not working.
• The power plug is not fully settled. >>>
Plug it in to settle completely into the
socket.
• The fuse connected to the socket power-
ing the product or the main fuse is blown.
>>> Check the fuse.
Condensation on the side wall of the
cooler compartment (MULTI ZONE,
COOL CONTROL and FLEXI ZONE).
• The door is opened too frequently. >>>
Take care not to open the product's door
too frequently.
• The environment is too humid. >>> Do
not install the product in humid environ-
ments.
• Foods containing liquids are kept in un-
sealed holders. >>> Keep the foods con-
taining liquids in sealed holders.
• The product's door is left open. >>> Do
not keep the product's door open for long
periods.
• The thermostat is set to a very cool tem-
perature. >>> Set the thermostat to an ap-
propriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product's cooling
system is not balanced, which triggers
the compressor thermic safeguard. The
product will restart after approximately 6
minutes. If the product does not restart
after this period, contact the service.
• Defrosting is active. >>> This is normal
for a fully-automatic defrosting product.
The defrosting is carried out periodically.
• The product is not plugged in. >>> Make
sure the power cord is plugged in.
• The temperature setting is incorrect. >>>
Select the appropriate temperature set-
ting.
• The power is out. >>> The product will
continue to operate normally once the
power is restored.
The refrigerator's operating noise is in-
creasing while in use.
• The product's operating performance
may vary depending on the ambient tem-
perature variations. This is normal and
not a malfunction.
The refrigerator runs too often or for too
long.
• The new product may be larger than the
previous one. Larger products will run for
longer periods.
• The room temperature may be high. >>>
The product will normally run for long
periods in higher room temperature.
• The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed
inside. This is normal.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
• The doors were opened frequently or
kept open for long periods. >>> The warm
air moving inside will cause the product
to run longer. Do not open the doors too
frequently.
• The freezer or cooler door may be ajar.
>>> Check that the doors are fully closed.
• The product may be set to a temperature
that is too low. >>> Set the temperature
to a higher degree and wait for the
product to reach the adjusted temperat-
ure.
• The cooler or freezer door washer may
be dirty, worn out, broken or not properly
settled. >>> Clean or replace the gasket.
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