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Troubleshooting tips ... Before you call for service
Problem
Suds in the tub
Detergent left in dispenser
cups
Black or gray marks
on dishes
Dishes don't dry
Control panel responded
to inputs but dishwasher
never filled with water
Stained tub interior
Dishwasher won't run
Control panel lights go
off when you're setting
controls
29-6376
Possible Cause
Wrong detergent.
Rinse agent was spilled.
Dishes or utensils are blocking
the detergent cup.
Aluminum utensils have rubbed
against dishes.
Low inlet water temperature.
Rinse agent dispenser is empty.
Additional drying time is
needed.
Door may not be completely
closed.
Water valve may be turned off.
Flood float may be stuck.
White film on inside surface—
hard water minerals.
Fuse is blown or circuit breaker
is tripped.
Power is turned off.
Control panel is locked.
Possible leak is detected.
Proper Start sequence was not
followed.
Time too long between touching
of selected buttons.
What To Do
Use only automatic dishwasher detergents to avoid
sudsing. Finish
Quantum
®
Detergent has been approved for use in all GE
Appliances dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Open the door, press and hold Start
for 3 seconds, and close the door.
Always wipe up rinse agent spills immediately.
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening.
See the Loading section. Don't place large bowls or pots
directly under the detergent dispenser.
Remove marks with a mild, abrasive cleaner.
Make sure inlet water temperature is at least 120°F (49°C).
Select Heated Dry.
Use Hi Temp option.
Select a higher cycle, such as Sanitize or Heavy.
Check the rinse agent dispenser and fill as required.
Leave door closed after the Clean light appears to allow
the fan to run an additional 90 minutes.
Note: If you open the door, this fan extension will be
cancelled.
Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is
turned on.
Remove Ultra-Fine filter and lightly tap the piece under
the ultra fine filter that looks like a salt shaker. Replace
the filter
GE Appliances recommends Finish
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
Citric acid (Part number: WD35X151) can be ordered
through GE Appliances Parts. See back cover for ordering
information. Alternatively, purchase Finish
Cleaner and follow the directions on the label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.
Call for service at 800.561.3344.
See the USING THE DISHWASHER section.
Automatic Dishwashing
®
Jet-Dry
Rinse Aid
®
®
Dishwasher
®
17
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