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Troubleshooting tips ... Before you call for service
Problem
Water standing in the
bottom of the tub
Water won't pump out of
the tub
Steam
Sanitized or Cycle Sanitized
light does not illuminate at
the end of the cycle
Noise
A white film on glassware,
dishware and the interior
18
Possible Cause
Air gap is clogged.
High drain loop or air gap not
installed.
Drain is clogged.
This is normal.
The door was opened and the
cycle was interrupted during
final rinse.
The incoming water
temperature was too low.
Normal operating sounds:
Beeping at the end of the cycle
(on some models);
Detergent cup opening;
Water entering dishwasher;
Motor stops and starts at
various times during cycle;
Spray arms start and stop at
various times;
Drain pump sounds during
pump out;
Drain pump starts and stops
several times during
each drain.
Rattling dishes when the spray
arm rotates.
Rattling silverware against door
during wash.
This problem is likely caused
by a low quality phosphate-free
dishwasher detergent.
What To Do
Clean the air gap. See the CARE AND CLEANING
section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the CARE AND
CLEANING section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Warm, moist air comes through the vent during drying
and when water is being pumped out. This is necessary
for drying.
Do not interrupt the cycle by opening the door during the
wash cycle.
Raise the water heater temperature to between 120°F
and 150°F (49°C and 66°C).
These are all normal. No action is required.
Make sure dishes are properly loaded. See the Loading
section.
Tall utensils may be placed in the upper rack to avoid
bumping against inner door during wash cycle.
To remove the white film, run your dishes through a
dishwasher cycle with citric acid. Use a WG04A00103
citric acid kit found online. Otherwise, use Finish
Dishwasher Cleaner found at your local grocery store.
Pour the citric acid in the detergent cup and close the
cover. Place the filmed but otherwise clean glassware
and dishware in the dishwasher. Leave silverware
and other metal items out of the dishwasher. Turn
the dishwasher on and let it run through a complete
cycle without detergent. The glassware, dishware, and
dishwasher should come out film free. Alternatively,
a vinegar rinse may be used. Pour 1 cup (240 ml) of
vinegar into dishwasher just after the detergent cup
opens and let the dishwasher complete its cycle.This
may be repeated several times a year as needed. The
use of a rinse agent such as Finish
may help minimize a repeat build up of film. Also, the use
of a highly rated detergent such as Finish
Automatic Dishwashing Detergent will help prevent
film build-up.
®
Jet-Dry
Rinse Aid
®
®
Quantum
®
®
29-6376
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