Limited
Warranty
LIMITED WARRANTY AND DISPUTE RESOLUTION PROCESS
IMPORTANT: Please carefully read the Dispute Resolution Process
that appears in this document after the Limited Warranty. The Dispute
Resolution Process includes class action and jury trial waivers that affect
your legal rights. To opt out of these waivers, you must visit our website at
w w w.andersenwindows.com/optout and complete the opt-out form within
one year from the date of purchase of your Andersen
dealer or retailer. The opt-out only applies to the terms of the Dispute
Resolution Process.
Retractable Insect Screen Limited Warranty
Transferable Limited Warranty on Retractable Insect Screen
Components
Components of Retractable Insect Screen for Andersen
by Andersen
Ensemble
entry doors (including head track retainer, latch
®
™
housing retainer, sill adaptor, sill adaptor cover, screen housing, latch housing,
screen tracks, pull bar, lock assembly, handle, and various subcomponents) are
warranted to be free from defects in manufacturing, materials and workmanship
for a period of ten (10) years from the date of purchase from the retailer/dealer.
This Limited Warranty does not apply to the screen mesh assembly.
In the event a Retractable Insect Screen component fails as a result of a defect
in manufacturing, materials or workmanship within the limited warranty period,
Andersen, at its option, will: (1) provide replacement parts to the Andersen
retailer/dealer you specify — labor is not included; or (2) provide a factory-
authorized repair to the existing component at no cost to you; or (3) refund the
original purchase price. Such replacement parts or repairs are warranted for the
remainder of the original limited warranty period.
No Other Warranties or Representations
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL
WARRANTIES ARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATIONS,
BUT IN NO CASE WILL EXTEND BEYOND THE LIMITED WARRANTY PERIODS
SPECIFIED ABOVE. ANDERSEN EXCLUDES AND WILL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF
CONTRACT, TORT OR OTHERWISE. THE REMEDY OF REPAIR, REPLACEMENT
OR REFUND OF THE ACTUAL PURCHASE PRICE OF THE PRODUCT PROVIDED
BY THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY WITH RESPECT TO
ANY AND ALL LOSS OR DAMAGE.
Retractable
Insect Screen
for Andersen
®
Patio Doors
and Renewal by Andersen
®
Ensemble
Entry Doors
™
®
products from a
®
patio doors and Renewal
®
21
Applicable Law
This Limited Warranty is only applicable in the U.S.A. (i.e., the fifty states
and the District of Columbia). This Limited Warranty gives you specific legal
rights, and you may also have other rights which may vary from state to
state. Some states do not allow the exclusion or limitation of incidental or
consequential damages or limitation of the duration of an implied warranty,
so the above limitations or exclusions may not apply to you. If any specific
term of this Limited Warranty is prohibited by any applicable law, it shall be
null and void, but the remainder of this Limited Warranty shall remain in full
force and effect.
What Is NOT Covered by this Limited Warranty:
Specific Additional Exclusions
In addition to any other limitations or exclusions in this Limited Warranty,
Andersen shall have no obligation for product failure, damage or costs due to
or related to the following:
• Product modifications or glass shading devices (e.g., glass tinting, security
systems, improper painting or staining, insulated coverings, etc.).
• Units improperly assembled.
• Failure due to the application of non Andersen hardware (e.g., locks,
handles, closers, etc.).
• Failure to properly install Andersen hardware and/or exterior trim.
• Adjustments or corrections due to improper installation.
• Improper installation or use, including re-installing a Retractable Insect
Screen after it has been removed from a building and re-sold and/or re-
installed in a different building.
• Improper maintenance, such as use of brick wash, razor blades, sealants,
sanding or improper washing.
• Chemicals or airborne pollutants, such as salt or acid rain.
• Delivery by others.
• Accidents.
• Acts of God.
• Normal wear and tear.
• Pets
Additional items excluded from this limited warranty:
• Labor to replace Retractable Insect Screen or other components.
• Labor and other costs related to the removal and disposal of defective
product.
• Labor and materials to paint or stain any repaired or replaced product,
component, trim or other carpentry work that may be required.
• Products not manufactured by Andersen.
• Insects passing through or around the Retractable Insect Screen.
• Tarnish or corrosion.
• Other product series, some products, and accessories have their own
limited warranties and are not covered by this Limited Warranty.
Visit w w w.andersenwindows.com/warranty for more information.
• Service trips to provide instruction on product use.
92 08 099 BA- 0 0
Revised 09/11/23
SDD p/n 905135