The valves are open when both are parallel.
NOTE: Failure to open these will bypass the water softener leaving
you with hard water.
D
Check brine suction hose
Check that the end of the brine suction hose is connected securely
inside the brine tank.
The brine suction pipe on the inside should be wedged at the size of
the blue vessel. The flotation buoy end of the pipe should be on the
bottom of the brine tank.
NOTE: A loose seal on the brine suction hose is the most common
cause of malfunctioning. Use an adjustable wrench to make sure
the plastic nut is airtight.