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8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
The hob deactivates.
Residual heat indicator
does not come on.
Hob²Hood does not work.
Automatic Heat Up does
not operate.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
You do not set the heat
setting for 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Pause operates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
You put something on the
sensor field
.
The zone is not hot be‐
cause it operated only for a
short time or the sensor is
damaged.
You covered the control
panel.
The zone is hot.
The highest heat setting is
set.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor
field.
Refer to "Daily use".
Clean the control panel.
Remove the object from
the sensor fields.
Remove the object from
the sensor field.
If the zone operated suffi‐
ciently long to be hot,
speak to an Authorised
Service Centre.
Remove the object from
the control panel.
Let the zone become suffi‐
ciently cool.
The highest heat setting
has the same power as the
function.
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