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Troubleshooting
11 Troubleshooting
Troubleshooting
WARNING
Improper repairs are dangerous.
Only original spare parts may be used to repair the appliance.
▶
If the power cord of this appliance becomes damaged, it must be replaced by
▶
the manufacturer, the manufacturer's Customer Service, or an authorized
service provider in order to prevent injury.
Issue
Appliance no longer
responds.
Appliance only
dispenses water, not
coffee.
Coffee or milk froth
quality varies
considerably.
Coffee is not
dispensed or has
slowed to a trickle.
Set quantity is not
reached.
Cause and troubleshooting
Appliance has an error.
Unplug the appliance and wait 60 seconds.
1.
Plug it back in.
2.
Empty bean container is not detected by the appliance.
Pour in coffee beans.
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Coffee beans are too oily and do not fall into the grinder.
Gently tap the bean container.
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Change the type of coffee.
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Do not use oily beans.
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Clean the empty bean container with a damp cloth.
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Brewing unit is not inserted properly.
Slide the brewing unit right back.
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Build-up of limescale in the appliance.
Descale the appliance.
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Grinding level is set too fine.
Set a coarser grinding level.
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→ "Setting the grinding level", Page 19
Heavy build-up of limescale in the appliance.
Descale the appliance.
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Air in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Appliance is soiled.
Clean the brewing unit.
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Descale and clean the appliance.
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Troubleshooting en-us
29
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