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Refrigerator
Troubleshooting
Guide
Problem
Refrigerator does not operate.
Refrigerator still wilI not
operate.
Food temperature
appears too
warm.
Meat drawer temperature
is toc
warm(some
models).
Food temperature
is too cold.
Refrigerator runs too
frequently.
Water droplets form on inside
of refrigerator.
Water droplets form on outside
of refrigerator.
Meat drawer or crisper drawer
does not close freely (some
models).
Refrigerator has an odor.
Refrigerator makes unfamiliar
sounds or seems
too loud.
Ice cubes have an odor.
Ice cubes stick together or
•
"shrink".
Solution
•
Make sure freezer control is on.
•
Make sure refrigerator
is plugged in. If not, firmly plug the cord into a live outlet with proper voltage.
•
Check fuse or circuit breaker. Plug in another item at that wall outlet. If outlet does not work, replace the
fuse or reset the circuit.
•
If freezer control is on, light works but 2 fans and compressor
are not operating, refrigerator
may be in
defrost cycle. Wait 40 minutes to see if refrigerator
restarts.
•
Unplug refrigerator. Transfer food to another refrigerator or place dry ice in freezer section to preserve
food. Call for service.
•
See above sections.
•
Allow time for recently added warm food to reach refrigerator or freezer temperature.
Adding food warms
the refrigerator.
It can take a few hours for the refrigerator to return to normal temperature.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Clean condenser coils. See "Condenser Coils" instructions
in "Care and Cleaning" section.
•
Adjust refrigerator
and or freezer control. See "Setting Controls" instructions
in "Controls" section.
•
Freezer or refrigerator
light stays on. If light stays on, call service.
•
Return air vents behind crisper are blocked restricting airflow. Locate return air vent behind crispers and
remove any debris that blocks vents or restricts airflow.
•
Slide control to colder setting.
•
Adjust freezer control to colder setting. See "Setting Controls" instructions
of "Controls" section.
•
Verify temperature
controlled meat drawer cap has been moved if drawer has been moved from left to
right side of cabinet. See "Meat Drawer" section.
•
Clean condenser coils. See "Condenser Coils" instructions
in "Care and Cleaning section.
•
Adjust refrigerator
control. See "Setting Controls" instructions
in "Controls" section.
•
Adjust freezer control to warmer setting. See "Setting Controls" instructions
in "Controls" section. Allow
several hours for temperature
to adjust.
•
Verify plastic cap is in place near temperature controlled
meat drawer. See "Meat Drawer" section.
•
It may be normal to maintain constant temperature.
•
Doors have been opened frequently or for an extended period d time. When the door is opened warm
humid air is allowed into the refrigerator. The more the door is opened the more warm air the refrigerator
must cool.
•
Allow time for recently added warm food to reach refrigerator or freezer temperature.
It can take a few
hours for the refrigerator to return to normal temperature.
•
Clean condenser coils. See "Condenser Coils" instructions
in "Care and Cleaning" section.
•
Adjust freezer control. See "Setting Controls" instructions
in "Controls" section.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Freezer light stays on. If light stays on, call service.
•
Make sure refrigerator
is level. See "Leveling Refrigerator"
section of Installation
Instructions.
•
It is normal during high humidity periods or if doors have been opened frequently.
•
Wrap food tightly and wipe off damp containers
prior to storing in the refrigerator to avoid moisture
accumulation.
•
Check door seals for proper seal. Gaskets should seal tightly to cabinet.
•
It is normal during high humidity periods or if doors have been opened frequently.
•
Check for a package that may prevent drawer from closing properly.
•
Confirm drawer is in proper position.
•
Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
•
Apply a thin layer of petroleum jelly to drawer channels.
•
Confirm refrigerator is level.
•
See "Odor Removal" instructions
in "Care and Cleaning" section.
•
It may be normal. See "Normal Operating Sounds" section.
•
See "Odor Removal" instructions
in "Care and Cleaning" section.
•
Ice maker was recently installed. Discard first few batches of ice to avoid discolored or off-flavored
ice.
•
Food has not been wrapped tightly in either refrigerator
or freezer compartment.
Rewrap foods since
odors may migrate to the ice if food is not wrapped properly.
•
Discard ice and clean ice bucket or trays more frequently.
Ice cubes are porous and absorb odors easily.
•
Water supply contains minerals such as sulfur. In some situations a filter may need to be installed to
eliminate taste and odor problems.
Empty ice cube bucket or trays more frequently.
If used infrequently,
ice cubes may stick together or
shrink.
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