Troubleshooting (cont.)
Symptoms
2.
Low flow.
Constant water flow.
3.
4.
Sporadic water flow.
1124217-5-C
Probable
Recommended Action
Causes
I. HEC life
I. Replace the HEC.
expired.
J. Bleed hole
J. Clean or replace the
in diaphragm
diaphragm.
is plugged or
debris exists
on the seal.
K. Solenoid is
K. Order a new solenoid
not working.
service kit.
A. Filter is
A. Clean or replace the
plugged.
filter.
B. Supply
B. Check incoming water
pressure is
pressure. Pressure should
low.
be at least 20 psi (137 kPa).
C. Aerator is
C. Remove the aerator and
plugged.
clean it. For
calcium/mineral deposits,
soak the aerator plastic
insert in a 50:50 mixture of
vinegar and water. Soak
only the insert and no other
components.
A. Filter is
A. Clean or replace the
plugged.
filter.
B. Diaphragm
B. If the diaphragm is cut
seal is
or torn, order a new
damaged or
diaphragm assembly. Clean
dirty.
or replace the diaphragm.
C. Solenoid is
C. Order and install a new
not working.
solenoid assembly.
A. The faucet
A. Verify that the faucet is
is angled
mounted according to the
incorrectly to
installation directions.
deck or
Ensure that the faucet is
misaligned
installed in a position that
with user
is above the rim of the sink.
area.
B. The wires
B. Remove the spout and
are pinched
verify that the wires are
or damaged.
tucked inside the spout
before reassembling.
12
Kohler Co.