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8.1 What to do if...
Problem
There is no spark when you try to
activate the spark generator.
The flame extinguishes immediately
after ignition.
The flame ring is uneven.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Make sure, you operated the hob
correctly. If not the servicing by a service
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
Burner cap and crown are placed in‐
correctly.
Thermocouple is not heated up suf‐
ficiently.
Burner crown is blocked with food
residues.
technician or dealer will not be free of charge,
also during the warranty period. The
instructions about the Service Centre and
conditions of guarantee are in the guarantee
booklet.
Remedy
Check if the hob is correctly connec‐
ted to the electrical supply.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
Place the burner cap and crown cor‐
rectly.
After lightning the flame, keep the
knob pushed for equal or less than
10 seconds.
Make sure that the injector is not
blocked and the burner crown is
clean.
ENGLISH
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