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Troubleshooting
Problem
The brewing unit cannot
be opened.
Fill water tank R
lights up.
Fill water tank R lights
up even though there
is enough water in the
water tank.
Fill water tank R and
Descale Q are flashing
simulta neously and it is
not possible to prepare
drinks.
Descale Q lights up or
starts flashing.
Descale Q lights up
or starts flashing even
though decalcified water
has been used.
The quality of the crema
has deteriorated.
Water is dripping from
the brewing unit.
On the surface below
the cup stand there is
water.
Cause
The brewing unit is still
locked.
There is not enough
water in the water tank.
The float in the water
tank is stuck.
The water tank is not
inserted correctly.
There is a fault on the
machine.
The appliance needs to
be descaled.
Even decalcified water
contains low amounts of
calcium carbonate.
The beverage outlet is
sticky or dirty.
Build-up of limescale in
the appliance.
The T DISC is damaged
or leaky.
The T DISC has not been
pierced correctly.
The piercing unit has not
been inserted correctly.
This is condensation.
Solution
Wait until the Status LED S has stopped blink-
ing before attempting to open the brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill the tank with cold, fresh water as far as the
max mark. Reinsert the water tank.
Clean the water tank and free the float.
Check that the water tank has been correctly
inserted.
Please contact the TASSIMO careline.
Descale the appliance. Please refer here to the
section á Descaling.
Descale the appliance. Please refer here to the
section á Descaling.
Clean the beverage outlet. Please refer here to
the section à Cleaning.
Clean the brewing unit with the yellow Service
T DISC. Please refer here to the section
à Cleaning.
Descale the appliance. Please refer here to the
section á Descaling.
Do not use T DISCs that are damaged.
Only use each T DISC once.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the T DISC and clean the b rewing unit.
Please refer here to the section à Cleaning.
Press the piercing unit into its holder using
both thumbs (until an audible click is heard).
Condensation may appear and is not caused
by any fault with the appliance. Wipe the water
away with a cloth.
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