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Problem
The machine prompts
to empty the coffee
grounds container even
though the container is
not full.
The coffee grounds
container is too full and
the 'empty coffee
grounds container' icon
did not appear on the
display.
I cannot remove the
brew group.
I cannot insert the brew
group.
Cause
The machine did not reset the
counter the last time you
emptied the coffee grounds
container.
You removed the drip tray
without emptying the grounds
container.
The brew group is not in the
correct position.
The brew group is not in the
correct position.
Solution
Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way the coffee
grounds counter will be reset to zero
and the number of coffee pucks is
counted correctly.
Always empty the coffee grounds
container while the machine is
switched on. If you empty the coffee
grounds container when the machine
is switched off, the coffee grounds
counter won't reset.
When you remove the drip tray, also
empty the coffee grounds container
even if it contains only a few coffee
pucks. This ensures that the coffee
pucks counter is reset to zero and that
the number of coffee pucks is counted
correctly.
Reset the machine in the following
way: close the service door and place
back the water tank. Switch the
machine off and back on again and
wait for the lights in the drinks icons to
come on. Try again to remove the
brew group. See chapter 'Removing
and inserting the brew group' for step
by step instructions.
Reset the machine in the following
way: close the service door and place
back the water tank. Leave the brew
group out. Switch the machine off and
unplug it. Wait for 30 sec. and then
plug the machine back in and switch it
on and wait for the lights in the drinks
icons to come on. Then put the brew
group in the correct position and
reinsert it into the machine. See
chapter 'Removing and inserting the
brew group' for step by step
instructions.
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