Problem
Extruder head building off center.
PLA is not extruding or sticking to
the build tape properly.
Print Studio software froze during
use or computer froze.
Dremel 3D40 froze before my
object started.
Support material does not break
away during cleaning and results
in decreased quality of the final
object.
Spaghetti mess at end of build.
Part only built halfway.
No filament coming out.
Extruder will not home.
Stringy or fraying plastic layers on
steep overhangs.
3D40 will not find my Wi-Fi
network.
3D40 will not connect to my
network.
3D40 will not retrieve a token.
Mobile App will not connect to
3D40 or shows "printer offline".
Token invalid.
MAINTENANCE AND SERVICE
Cause
Dremel 3D40 has lost track of the
extruder head's exact location and
is failing to build.
This can be caused by the build
platform not being leveled with the
extruder head.
Sometimes software isn't as smart
as you are and locks up.
Dremel 3D40 may have received
conflicting commands.
Orientation of the part is not
optimized.
A layer of your object did not stick
properly, model was saved with
minimal surface area contacting the
build platform, or object was built
floating above the build platform
with no support selected.
Filament ran out.
Filament clogged during build.
Clogged extruder.
Object overhangs are too far apart
or too steep (<45 degree angle).
Printer too far from wireless router.
Printer too far from wireless router.
Network password incorrect.
Network password incorrect.
Network has a firewall.
3D40 not connected to network.
Verify the current 3D40 token using
"Tools/About" and retry.
29
Corrective Action
Sending the extruder head to the
home position will recalibrate the
Dremel 3D40. Cancel your object,
clear build platform, send the
extruder head to the home position,
and restart the object.
Leveling the build platform will align
the extruder head and ensure a
better object quality. Cancel your
object, clear build platform, level
the build platform, and restart the
object.
Save any open files if possible
and either restart the Print Studio
software or your computer.
Turn power switch off, wait 30
seconds, and turn power switch on.
Reorient the position of the 3D
file in Print Studio to minimize
the support material or place the
support material on a non-critical
surface.
Use the preview feature in Print
Studio to see the first layer height
and position. Build with supports
when necessary.
Replace filament and resume build.
See "No filament coming out".
Contact customer service.
Contact customer service.
Build with supports.
Reposition 3D40 to be closer to
your router.
Connect to network with Ethernet.
Reposition 3D40 to be closer to
your router.
Re-enter your password or verify
your password with your network
owner.
Re-enter your password or verify
your password with your network
owner.
Enter network proxy information.
Check 3D40 network settings and
retry connection.
Use "Get new token" to generate a
new token and retry connection.
Note this will remove any users that
are sharing your printer.