Neptun NTP-E 110 Automatic Manual De Instrucciones Original página 21

Warranty certifi cate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the
unlikely event that your device develops a fault, please contact our service department at the address
shown on this guarantee card. You can also contact us by telephone using the service number shown.
Please note the following terms under which guarantee claims can be made:
1. These guarantee terms apply to consumers only, i.e. natural persons intending to use this product
neither for their commercial activities nor for any other self-employed activities. These warranty
terms regulate additional warranty services, which the manufacturer mentioned below promises to
buyers of its new products in addition to their statutory rights of guarantee. Your statutory guarantee
claims are not aff ected by this guarantee. Our guarantee is free of charge to you.
2. The warranty services cover only defects due to material or manufacturing faults on a product which
you have bought from the manufacturer mentioned below and are limited to either the rectifi cation of
said defects on the product or the replacement of the product, whichever we prefer.
Please note that our devices are not designed for use in commercial, trade or professional applica-
tions. A guarantee contract will not be created if the device has been used by commercial, trade or
industrial business or has been exposed to similar stresses during the guarantee period.
3. The following are not covered by our guarantee:
- Damage to the device caused by a failure to follow the assembly instructions or due to incorrect
installation, a failure to follow the operating instructions (for example connecting it to an incorrect
mains voltage or current type) or a failure to follow the maintenance and safety instructions or by ex-
posing the device to abnormal environmental conditions or by lack of care and maintenance.
- Damage to the device caused by abuse or incorrect use (for example overloading the device or the
use or unapproved tools or accessories), ingress of foreign bodies into the device (such as sand,
stones or dust, transport damage), the use of force or damage caused by external forces (for ex-
ample by dropping it).
- Damage to the device or parts of the device caused by normal or natural wear or tear or by normal
use of the device.
4. The guarantee is valid for a period of 60 months starting from the purchase date of the device. Gu-
arantee claims should be submitted before the end of the guarantee period within two weeks of the
defect being noticed. No guarantee claims will be accepted after the end of the guarantee period.
The original guarantee period remains applicable to the device even if repairs are carried out or
parts are replaced. In such cases, the work performed or parts fi tted will not result in an extension
of the guarantee period, and no new guarantee will become active for the work performed or parts
fi tted. This also applies if an on-site service is used.
5. To make a claim under the guarantee, please register the defective device at: www.isc-gmbh.info.
Please keep your bill of purchase or other proof of purchase for the new device. Devices that are
returned without proof of purchase or without a rating plate shall not be covered by the guarantee,
because appropriate identifi cation will not be possible. If the defect is covered by our guarantee,
then the item in question will either be repaired immediately and returned to you or we will send you
a new replacement.
Of course, we are also happy off er a chargeable repair service for any defects which are not covered by
the scope of this guarantee or for units which are no longer covered. To take advantage of this service,
please send the device to our service address.
Also refer to the restrictions of this warranty concerning wear parts, consumables and missing parts as
set out in the service information in these operating instructions.
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