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Problem
Coffee grounds end up in the
cup of coffee.
The coffee flow splits or is not
straight.
The ristretto and lungo button
lights are flashing after
brewing.
Why do I find water in the
waste water drawer?
The coffee volume is not what
I expected.
My coffee is less warm.
The machine switches off
after each brewing cycle.
Possible cause
A small amount of ground coffee
will always end up on the bottom
of the cup.
The coffee dispensing spout cap is
not placed correctly or it is missing.
This means it is time to descale the
machine to prevent it from
clogging with scale.
The used capsule drawer and
waste water drawer catch the
residual water released after
brewing coffee.
The coffee volume has been
adjusted.
When you brew the first cup of the
day or when it has been a while
since your previous cup of coffee,
the inside of the machine is still
cold when you brew coffee.
If you use a cold, thick-walled cup,
the coffee will cool down
immediately.
The machine is clogged with scale.
You used cold milk.
This is the automatic shut-off
function.
English
Solution
This is normal.
Snap the coffee dispensing
spout onto the coffee outlets.
Descale the machine (see
'Descaling').
This is normal. Empty the capsule
and waste water drawer
frequently
Readjust the coffee volume (see
'Drink personalization: program
your drink volume ') or reset the
coffee volume (see 'Resetting the
drink volume').
You can pre-heat the machine
and coffee cup by brewing a cup
of coffee first without placing a
coffee capsule.
Use thin-walled cups, as thin-
walled cups will absorb less heat
from the coffee than thick-
walled cups. Make sure the size
of the cup matches the coffee
quantity. Do not brew a small
quantity of coffee in a large cup.
Descale the machine when the
ristretto and lungo button flash
quickly a few times after brewing
(see 'Descaling').
If you drink coffee with cold,
fresh milk, this will cool down
your coffee. You can prevent this
by preheating the milk.
To save energy, the machine
switches off automatically after
each brewing cycle.
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