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TOTO® U.S.A., INC. LIMITED LIFETIME WARRANTY
1.TOTO warrants its residential faucets and bathroom accessories ("Product") to be free from defects
in materials and workmanship during normal use when properly installed and serviced, for the lifetime
of the Product from date of purchase. This limited warranty is extended only to the ORIGINAL
PURCHASER of the Product and is not transferable to any third party, including but not limited to
any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product
purchased and installed in North, Central and South America.
2.TOTO's obligations under this warranty are limited to repair, replacement or other appropriate
adjustment, at TOTO's option, of the Product or parts found to be defective in normal use, provided
that such Product was properly installed, used and serviced in accordance with instructions.
TOTO reserves the right to make such inspections as may be necessary in order to determine the
cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the
Product.
3.This warranty does not apply to the following items:
storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence,
or improper care, cleaning, or maintenance of the Product, including the use of an abrasive
cleaning agent or the use of any other cleaning product in a manner inconsistent with the Product
instructions.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a harsh
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction,
scratching or fading over time due to use, cleaning practices or water or atmospheric conditions.
4.If the Product is used commercially or is installed outside of North, Central or South America, TOTO
warrants the Product to be free from defects in materials and workmanship during normal use for
one (1) year from the date of installation of the Product, and all other terms of this warranty shall be
applicable except the duration of the warranty.
6.To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid
to a TOTO service facility together with proof of purchase (original sales receipt) and a letter stating
the problem, or contact a TOTO distributor or products service contractor, or write directly to TOTO
U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134. If, because of the size of the
Product or nature of the defect, the Product cannot be returned to TOTO, receipt by TOTO of written
notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery. In
such case, TOTO may choose to repair the Product at the purchaser's location or pay to transport the
Product to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR,
REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UN-
DER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE
LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS
STATED ABOVE. IN NO EVENT WILL TOTO'S RESPONSIBILITY EXCEED THE
EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION
AND EXCLUSION MAY NOT APPLY TO YOU.
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