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Troubleshooting
Problem
T DISC leaked or burst.
Water is collecting on
the surface below the
cup stand.
The yellow Service
T DISC is damaged or
lost.
The beverage quantity
does not meet your
requirements.
More customer service and troubleshooting information can be found at
www.tassimo.com
en
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TAS12xx_1Text_UC.indb 6
Cause
Blocked filter in T DISC
due to use of chemically
softened water.
This is condensation.
The T DISC bar code sends
volume information to the
appliance appropriate for
the beverage selected.
However, this information
can be individually adapted
to personal requirements.
Build-up of limescale in
the appliance could cause
reduced quantity.
Solution
Check that the water is not treated
with sodium based softener. If water is
chemically softened, discard water in tank,
rinse three times with non-chemically
softened water and refill. Start a cleaning
process with the Service T DISC.
Condensation may appear and is not
caused by any fault with the appliance.
Wipe the water away with a cloth.
The yellow Service T DISC can be
purchased from TASSIMO Customer
Service Department at 1-877-TDISCS1
(only in the USA) or on www.tassimo.com.
Reduced quantity:
During the brewing process, press the
Start / Stop button to interrupt this stage.
Increased quantity:
Press and hold the Start / Stop button until
the required beverage quantity has been
reached.
Descale the appliance. Please refer here to
the section f Descaling.
26.04.2013 14:34:31