Service And Maintenance - Olympus S-HD-100 Manual Del Usuario

Service and maintenance

• The product will come with a warranty card. Make sure that the dealer name and purchase date are written
or stamped on the warranty. If any of the necessary information is missing, contact the dealer. Please read
through the warranty and store it in a safe place.
• If you have a question about after-sale services for this product or encounter a failure, contact the dealer or
our service center. Within one year of the purchase date, we will repair the product free of charge if it
becomes faulty, provided that the instructions in this manual were observed.
• Maintenance parts for this product will be stored for about five years after production stops. Within this
period, we can accept repair requests. Even after this period, repair may be possible. Contact the dealer or
our service center.
• Olympus will not compensate for any damage or loss that is incurred as a consequence of a failure of this
product. Postage and packing costs are the responsibility of the sender.
• When sending the product to us for maintenance, place it in the original box with the original packing
material, and enclose a letter indicating the location that requires repair. If the original packing material is
not available, pack the storage unit with enough cushion to absorb any impacts during transportation.
Use a door-to-door package delivery service or registered parcel mail so that you have proof of sending the
product.
• Ownership of removed parts during repair will belong to us.
• Stored data on the hard disk may be lost, because writing to the hard disk or deleting data may be necessary
during repair or service. Be sure to back up your data before sending this product for repair or service.
Olympus will take no responsibility for any loss due to changes of stored data.
• We cannot accept any request for the recovery/restoration of lost data. Due to copyright restrictions, we
cannot copy stored data for repair or service. Therefore, we may not be able to accept repair of service where
restoring data is required.
Service and maintenance
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