Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following
guide. If the problem still persists, consult with qualified Sony personnel.
Power
Symptom
The power is not turned on.
Image
Symptom
No picture.
The picture is noisy.
On-screen display does not
appear.
The picture from INPUT B is
frozen. (VPL-PX15 only)
The color balance of the video
picture is not correct.
Sound
Symptom
No Sound.
When inputting sound through
the AUDIO jack, sound comes
through one channel only.
Cause
The power has been turned off and on
with the I / 1 key at too short an interval.
The lamp cover is detached.
The air filter cover is detached.
Cause
A cable is disconnected or not connected
properly.
The input selection is incorrect.
The picture is cut off.
The computer signal is not set to output
to an external monitor.
The computer signal is set to output to
both the LCD of the computer and an
external monitor.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixels on the LCD panel.
STATUS in the SET SETTING menu has
been set to OFF.
There is something wrong with the
network software.
The color system of the input signal is
not set correctly.
Cause
A cable is disconnected or not connected
properly.
The sound is cut off.
Monaural sound is being input through
the AUDIO jack.
Remedy
Wait for about 90 seconds before turning on the
power (see page 25 (GB)) .
Close the lamp cover securely (see page 37 (GB)) .
Close the air filter cover securely (see page 38 (GB)) .
Remedy
Check that the proper connections have been
made (see pages 18 (GB) to 23 (GB)) .
Select the input source correctly using the INPUT
key (see page 24 (GB)) .
Press the PIC MUTING key on the VPL-PX15/
PX10 Remote Commander to release the muting
function (see page 14 (GB)) .
Set the computer signal to output to an external
monitor (see page 18 (GB)) .
Set the computer signal to output only to an
external monitor (see page 18 (GB)) .
Change the desktop pattern on the connected
computer.
Set STATUS in the SET SETTING menu to ON
(see page 32 (GB)) .
Set INPUT-B FUNC. in the INSTALL SETTING
menu to OFF, then set it to ON again (see page
33 (GB)).
Set COLOR SYS in the PICTURE CTRL menu to
match the color system of the input signal (see
page 29 (GB)).
Remedy
Check that the proper connections have been
made (see pages 18 (GB) to 23 (GB)) .
Press the AUDIO MUTING key on the VPL-PX15/
PX10 Remote Commander to release the muting
function (see page 14 (GB)) .
Input stereo sound.
Troubleshooting
39
(GB)