After-Sales / Service; Guarantee - AL-KO Easy Flex 34.8 Li Manual De Instrucciones

GB
Malfunction
Rechargeable battery oper-
ating time is significantly
shorter.
Rechargeable batteries
cannot be charged.
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify your-
self, please contact our customer service.

13 AFTER-SALES / SERVICE

In the event of questions of warranty, repair or spare parts, please contact your nearest AL-KO Service
Centre.
These can be found on the Internet at:
www.al-ko.com/service-contacts

14 GUARANTEE

We will resolve any material or manufacturing faults on the appliance during the legal warranty period
for claims relating to faults, in accordance with our choice either to repair or replace. The legal warranty
period is determined by the legislation of the country in which the appliance was purchased.
Our warranty promise applies only if:
■
These operating instructions are heeded
■
The appliance is handled correctly
■
Original spare parts have been used
The guarantee excludes:
■
Paint damage that can be attributed to normal wear and tear
■
Wear parts that are marked with a frame
36
Cause
Cutting height level is too
low.
Grass is too long or too wet.
Mowing speed is too high.
Grass collector is full.
The service life of the re-
chargeable batteries has ex-
pired.
Rechargeable battery con-
tacts are dirty.
The rechargeable batteries
or charger are faulty.
Rechargeable batteries are
too hot.
xxxxxx (x)
Remedy
Set the cutting height to a higher level.
■
Let the grass dry.
■
Set the cutting height to a higher
level.
■
Reduce the mowing speed.
■
Clean the discharge channel or
housing. The mower mechanism
must rotate freely.
Empty the grass collector and clean the
discharge channel.
Replace the rechargeable batteries. On-
ly use genuine accessories from the
manufacturer.
■
Contact an AL-KO service centre.
■
Order spare parts acc. to the spare
parts card.
■
Allow the rechargeable batteries to
cool down.
The warranty becomes void in the case of:
■
Unauthorised repair attempts
■
Unauthorised technical modifications
■
Non-intended use
on the spare parts card
After-Sales / Service
34.8 Li