11. TROUBLESHOOTING
This troubleshooting guide is meant to help solve
simple problems. If a problem occurs, carry out the
steps below in sequence until a solution is found.
Once the unit operates properly, do not carry out
following steps. If the problem persists, refer servic-
ing to a qualified technician.
12. POWER CONNECTED BUT NO SMOKE IS EMITTED
1. Check the power supply. Plug the unit into
grounded electric power supply socket with
proper voltage.
2. Disconnect fog machine from electric power
supply. Replace fuse with one of the same type.
3. Keep sufficient fluid in tank.
4. Check if pump is working (with fluid flow or
not).
5. Check if the heater is heating (touch the panel
to see if it is warming).
6. Check your controller if in correct connection.
7. Check your DMX address setting.
13. POWER CONNECTED, FOG BLASTS NOT SMOOTH
Moving the machine during operation could
probably get air entered into the liquid pipe
and affect smoothness of fog blasts. If this
happened, press START/STOP button to fog
for a moment. Until the air is dispersed from
the pipe, the machine will recover its normal
fogging. Should there be any low fog emitted,
running noisily or hindered fogging, pull out the
plug immediately. Check if string enough fluid,
P. 14
Neo Steam F1400 -
English version
if the pipe connected to the tank is clean, if
there's air inside the pipe, if the liquid flows, if
not, plug-in again; still persists abnormal run-
ning, and If causation is unclear, stop running
to avoid any damage, shut down to cool it,
and bring unit to your local agent or appoint-
ed service place for inspection, prohibit any
dismantlement by yourself.