The situation during various errors is shown below.
The LCD's top line is the type of error, the bottom line is the remedy. Scroll
through messages that are longer than 16 characters.
Status
Paper near-end
Paper-end
Front cover open
Paper cover open
Cutter locked
Black mark error
Print head hot
Memory error
Print head error
Motor error
Low-voltage error
High-voltage error
Cash drawer voltage
error
Waiting for macro to
execute
*1
Notes:
*1: LED may light while macro is executing.
*2: Buzzer sounds when MSW5-1 (buzzer setting) is set to ON.
FEED
Message
PAPER LOW
Paper end
Please replace paper roll.
Front cover open
Please close front cover.
Paper cover open
Please close paper cover.
Cutter lock
Open paper cover & remove jam.
Cutter lock
Then close paper cover
Black mark error
Please check paper
Head overheat
Please wait, will continue
Memory Error
Head Error
Please contact your dealer
Motor Error
Please contact your dealer
L Voltage Error
Please contact your dealer
H Voltage Error
Please contact your dealer
Drawer Error
Please contact your dealer
—
— 39 —
LED
Backlight
Orange
—
Red
Red
Red
—
Red
—
Red
Red
Red
Red
Red
Red
Orange
—
Red
Red
Red
Red
Red
Red
Red
Red
Red
Red
Red
Red
—
—
Buzzer
*2
—
Yes
Yes
Yes
Yes
Yes
Yes
—
Yes
Yes
Yes
Yes
Yes
Yes
—