Alcatel cricket DOL 4 Manual De Instrucciones página 50

Problem Possible causes
Battery not The battery or battery charger is
charging damaged.
The phone's temperature is below
32°F or higher than 104°F.
Poor contact between the battery
and charger.
Shortened The display brightness is high or Wi-Fi,
standby time Bluetooth, GPS, etc is not disabled
when they are not in use.
If you are not able to connect to
the network, the phone will continue
to send out signals as it attempts
to locate a base station. Doing so
consumes battery power and will
consequently shorten standby time.
Cannot turn Battery power has been depleted.
your phone on
nano-SIM card The nano-SIM card has
error malfunctioned or is damaged.
The nano-SIM card is inserted
improperly.
There is debris on the nano-SIM card
contacts.
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Possible solution
Contact the dealer.
Adjust the environment to avoid
extremes of temperature.
Check all connectors to make
sure all connections have been
properly made.
Adjust the brightness of screen as
appropriate.
Exit background-running
applications if they are not being
used for a long time.
Disable Bluetooth, Wi-Fi, or GPS
when not in use.
Change your location to one
where the network is accessible, or
temporarily turn off your phone.
Recharge the phone's battery.
Take the nano-SIM card to your
service provider for testing.
Insert the nano-SIM card properly.
Use a soft, dry cloth to clean the
nano-SIM card contacts.
Problem Possible causes
Unable to The nano-SIM card is invalid.
connect to the
You are not within the network's
network
service area.
Poor signal.
Cannot make You have activated Fixed Dialing
outgoing calls Numbers.
PIN code You have entered an incorrect PIN
blocked code three consecutive times.
Unable to enter The phonebook's memory is already
information into full.
the phonebook
Phone crashes, Some third-party software is not
reboots, freezes, compatible with your phone.
or cannot be
powered on
Phone is slow or Applications are running in the
sluggish background.
Possible solution
Contact your service provider.
Check the service area with your
service provider.
Move to an open space, or if you
are inside a building, move closer
to a window.
Go to Fixed Dialing Numbers and
disable it.
Contact your service provider. If
the service provider provides the
SIM card's PUK code, use the PUK
code to unlock the SIM card.
Delete unnecessary data from the
contacts.
Uninstall the software that may
cause the problem.
Upgrade the phone software.
Reset the phone to factory status.
Exit background-running
applications if they are not being
used.
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