Troubleshooting Guide - eKuore Pro Serie Manual De Usuario

5.5 Replaceable System Parts
eKuore Pro Series' replaceable parts are:
• S/M/L Chestpiece (EP1000/EP1001/EP1002)
• S/M/L Chestpiece membrane (EK1501/EK1503/EK1505)
• S/M/L Chestpiece ring (EK1502/EK1504/EK1506)
For more information, visit www.ekuore.com/shop/
5.6 Support and warranty
eKuore offers its users the following support channels:
Website: https://www.ekuore.com/support/ Email: support@ekuore.com Telephone: +34 961 15 67 38
For any support communication, please indicate the serial number of your device.
Any adverse events or damage to the device should also be notified.
For further details on the warranty, visit www.ekuore.com/warranty/

5.7 Troubleshooting guide

PROBLEM
The device does not Prolonged use of the battery.
turn on
The result is abnormal The signs are vague.This may be due to improper
use inpositioning the device.
The blue LED keeps The device is searching for a connection
flashing which is available.
You cannot hear lungs / You have not selected the appropriate filter.
heart clearly
The speakers sound 1. The speaker volume is too high.
distorts. 2. It is too close to the speakers.
• USB cable (EP1500)
• Earbuds (EP1202)
POSSIBLE CAUSE
21
SOLUTION
Connect the equipment to the network
After 10 hours if the problem persists, call the technical service.
Read the instructions that tell you how to perform measurements
correctly.
1. Make sure the WiFi connection is activated on your mobile or tablet.
2. Follow the tutorial of the Mobile App.
Read the instructions that tell you how to choose the most suitable
for the type of filter you want to auscultate.
1. Follow the instructions given in the instruction manual to handle
eKuore Pro® Series with speakers.
2. Keep a distance of at least 1 meter away between eKuore Pro®
Series and the speakers
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