52 TROUBLESHOOTING
Cooling
Problem
Interior moisture
buildup.
Food is freezing
in the refrigerator
compartment.
Refrigerator or
Freezer section is
too warm.
Possible Cause
Doors are opened often or for
long periods of time.
Doors are not closed correctly.
Weather is humid.
Defrost cycle recently
completed.
Food is not packaged
correctly.
Food with high water content
was placed near an air vent.
Refrigerator temperature
control is set incorrectly.
Refrigerator is installed in a
cold location.
Refrigerator was recently
installed.
The air vents are blocked. Cold
air circulates from the freezer
to the fresh food section and
back again through air vents
in the wall dividing the two
sections.
Solutions
• When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
• See the "Doors will not close correctly or pop open"
section.
• Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
• During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm that
the proper temperature has been restored once the
defrost cycle has completed.
• Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
• Rearrange items with high water content away from air
vents.
• If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel section for more
information.
• When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated
in temperature below 55°F (13°C).
• It may take up to 24 hours for each compartment to
reach the desired temperature.
• Locate air vents by using your hand to sense airflow
and move all packages that block vents and restrict
airflow. Rearrange items to allow air to flow throughout
the compartment.