9 Conditions of warranty
Your generating set is covered by a commercial warranty granted by SDMO Industries in accordance with the following provisions.
The warranty period for your generating set shall last for a term of three (3) years or two thousand (2,000) hours of operation,
whichever occurs first and starting from the date of purchase. If the generating set does not have a working hours counter, the
number of operating hours will be deemed to be eight (8) hours per day. The warranty must be applied by the distributor from whom
you purchased your generating set. If you experience any problems with your generating set, SDMO Industries requests that you
locate your purchase invoice and contact the distributor or, where applicable, the SDMO Industries After-Sales department on the
following number: 0 825 801 100 (rate within France, €0.15/min inc taxes). Please do not hesitate to contact the SDMO Industries
Customer Service department if you have any questions relating to the application of the warranty; the contact details are as
follows: SDMO INDUSTRIES -12, Bis rue de la Villeneuve - CS 92848 - 29228 Brest Cedex 2 – Tel: +33298414141 –
Fax: +33298416307 -www.sdmo.com.
1. TERMS AND CONDITIONS OF WARRANTY APPLICATION
The warranty starts on the date the generating set was purchased by the first user. This warranty is transferred with the generating
set if the first user chooses to transfer it, either free or for a charge; it is valid for the remaining duration of the initial warranty, which
cannot be extended.
The warranty only applies upon presentation of a legible purchase invoice, which states the date of purchase, the type of generating
set, the serial number, the name, address and commercial stamp of the distributor. SDMO Industries reserves the right to refuse to
apply the warranty in the event that there is no document attesting to the date and place of purchase of the generating set. This
warranty entitles the holder to the repair or replacement of the generating set or its components, if deemed to be defective by
SDMO Industries after expert analysis in its workshops; SDMO Industries reserves the right to modify the equipment on the
generating set to meet its obligations. The generating set or components replaced under warranty become the property of SDMO
Industries.
2. LIMITATION OF THE WARRANTY
The warranty applies to generating sets installed, used or maintained in accordance with the documentation provided by SDMO
Industries, and in the event of any operating defect with the generating set, caused by a fault with the design, manufacture or
material. SDMO Industries does not guarantee the performance capabilities of the generating set, or its operation or reliability if it is
used for specific purposes. SDMO Industries shall not, under any circumstances, be held liable for consequential damages,
whether or not these arise subsequent to material damage, including but not limited to the following: operating losses, any fees or
expenses which result from the generating set being unavailable, etc. The warranty is limited to the costs connected to the repair or
replacement of the generating set or of one of its components, excluding consumables. The warranty therefore covers the costs of
parts and labour, excluding transportation costs. The cost of transporting the generating set or one of its components to the
workshops of SDMO INDUSTRIES or one of its approved agents shall be borne by the Customer; the "return" transport costs shall
be borne by SDMO Industries. However, in the event that the warranty does not apply, all transport costs shall be borne by the
Customer.
3. CASES OF EXCLUSION FROM THE WARRANTY
The warranty shall not apply in the following cases: damage resulting from transporting the generating set; incorrect installation or
installation which does not comply with SDMO Industries recommendations and/or technical and safety standards; use of products,
components, spare parts, fuel or lubricants which do not comply with the recommendations; incorrect use or misuse of the
generating set; modification or transformation of the generating set or of one of its components not authorised by SDMO Industries;
normal wear and tear of the generating set or of one of its components; damage due to negligence, failure to monitor, service or
clean the generating set; force majeure events, acts of nature or external causes (natural catastrophe, fire, impacts, flood, lightning,
etc.); use of the generating set with an insufficient load; storing the generating set under incorrect conditions. The following
components are also excluded from the warranty: the exhausts, the fuel supply circuits and systems located upstream of the fuel
filters/carburettor/ injector, AVR, the starter systems (batteries, starter motors, starter), the enclosures, the filters, the hoses and
pipes, the seals, the belts, the relays, the fuses, the switches, the lamps, the LEDs, the commutators, the sensors (level, pressure,
temperature, etc.), the measurement indicators, and all consumables and wearing parts.