Smart Diagnosis; Using Smart Diagnosis - LG LFD22786 Serie Manual De Usuario

SMART DIAGNOSIS

(In some models).
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service center.
This gives you the capability of speaking directly
to our trained specialists. The specialist records
the data transmitted from your machine and
uses it to analyze the issue, providing a fast and
effective diagnosis.
If you experience problems with your refrigerator,
call to the LG service center. Only use the Smart
Diagnosis feature when instructed to do so by
TM
the LG call center agent. The transmission sounds
that you will hear are normal and sound similar to
a fax machine.
Smart Diagnosis cannot be activated unless your TM
refrigerator is connected to power. If your refrigera-
tor is unable to turn on, then troubleshooting must
be done without using Smart Diagnosis .

Using Smart Diagnosis

First, call to the LG service center. Only use the
Smart Diagnosis feature when instructed to
TM
do so by the LG callcenter agent.
1. Lock the display. To lock the display, press and
hold the Lock button for three seconds. (If the
display has been locked for over five minutes,
you must deactivate the lock and then ractive it).
Door
Alarm
Light Freezer
Lock
Hold 3sec.
Door
Alarm
Lock
Hold 3sec.
3. Hold the mouthpiece of your phone in front of
the speaker that is located on the right hinge of
the refrigerator door, when instructed to do so
by the call center.
SMART DIAGNOSIS
TM
TM
TM
Express
Freeze
Refrigerator
Water Filter
Hold 3sec.
Light Freezer Refrigerator
4. Press and hold the Freezer Temperature button
for three seconds while continuing to hold your
phone to the speaker.
Door
Alarm
Lock
Hold 3sec.
Door
Alarm
Light
Lock
Hold 3sec.
5. After you hear three beeps, release the Freezer
Temperature button.
6. Keep the phone in place until the tone transmis-
sion has finished. This takes about 15 seconds, and
the display will count down the time. Once the
countdown is over and the tones have stopped,
resume your conversation with the specialist, who
will then be able to assist you in using the informa-
tion transmitted for analysis.
NOTE
For best results, do not move the phone while the
tones are being transmitted.
If the call center agent is not able to get an
accurate recording of the data, you may be asked
to try again.
Express
Freeze
Water Filter
Hold 3sec.
45
Express
Freeze
Light Freezer Refrigerator
Water Filter
Hold 3sec.
Express
Freeze
Freezer Refrigerator
Water Filter
Hold 3sec.