Troubleshooting During Installation - Franklin Electric PUMPTEC-PLUS Guía De Instalación Y Funcionamiento

Troubleshooting During Installation

Symptom
Unit Appears Dead
(No Lights)
Flashing Yellow Light
Flashing Yellow Light
During Calibration
Flashing Red
and Yellow Lights
Flashing Red Light
Solid Red Light
*Report high or low line voltage to the power company.
PUMPTEC-PLUS Pump Protection System
Possible Cause
No Power to Unit
Unit Needs to Be Calibrated
Miscalibrated
Two-Wire Motor
Power Interruptor
Float Switch
High Line Voltage
Unloaded Generator
Low Line Voltage
Loose Connections
Loaded Generator
Solution
Check wiring. Power supply voltage should be applied
to the L1 and L2 terminals of the Pumptec-Plus. In
some installations, the pressure switch or other
control device is wired to the input of the Pumptec-
Plus. Make sure this switch is closed.
Pumptec-Plus is calibrated at the factory so that it will
overload on most pump systems when the unit is first
installed. This overload condition is a reminder that
the Pumptec-Plus unit requires calibration before use.
See step 7 of the installation instructions.
Pumptec-Plus should be calibrated on a fully
recovered well with maximum water flow. Flow
restrictors are not recommended.
Step C of the calibration instructions indicates that a
flashing green light condition will occur 2 to 3 seconds
after taking the snapshot of the motor load. On some
two-wire motors, the yellow light will flash instead of
the green light. Press and release the reset button.
The green should start flashing.
During the installation of Pumptec-Plus, power may be
switched on and off several times. If power is cycled
more than four times within a minute, Pumptec-Plus
will trip on rapid cycle. Press and release the reset
button to restart the unit.
A bobbing float switch may cause the unit to detect
a rapid cycle condition on any motor or an overload
condition on two-wire motors. Try to reduce water
splashing or use a different switch.
The line voltage is over 253 Volts.
Check line voltage.*
If you are using a generator, the line voltage may
become too high when the generator unloads.
Pumptec-Plus will not allow the motor to turn on again
until the line voltage returns to normal. Over voltage
trips will also occur if the line frequency drops too far
below 60 Hz.
The line voltage is below 207 Volts. Check line voltage.
Check for loose connections which may cause
voltage drops.
If you are using a generator, the line voltage may
become too low when the generator loads. Pumptec-
Plus will trip on under voltage if the generator voltage
drops below 207 Volts for more than 2.5 seconds.
Under voltage trips will also occur if the line frequency
rises too far above 60 Hz.
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