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Statement
of Limited Product Warranty
Thermador
Dishwashers
What
this
Warranty
Covers
& Who
it Applies
to:
The limited
warranty
provided
BSH Home
Appliances
("Thermador")
in this Statement
of
Limited
Product
Warranty
applies
only to Thermador
dishwashers
("Product")
sold to you,
the first
using
purchaser,
provided
that
the Product
was purchased:
(1) for your
normal,
household
(non-
commercial)
use, and has in fact
at all times
only been
used for normal
household
purposes;
(2) new at retail
(not a display,
"as is", or previously
returned
model),
and not for resale,
or commercial
use; and (3) within
the United
States or Canada,
and has at all times
remained
within
the
country
of original
purchase.
The warranties
stated
herein
apply only to
the first
purchaser
of the Product
and are not transferable.
•
Please make sure to return
your
registration
card; while
not
necessary
to effectuate
warranty
coverage,
it is the best way for
Thermador
to notify
you in the unlikely
event
of a safety
notice
or product
recall.
How
Long
the Warranty
Lasts:
Thermador
warrants
that the Product
is free from
defects
in materials
and workmanship
for a period
of three
hundred
sixty five (365)
days (i.e.,
1 year) from
the date of purchase.
The foregoing
timeline
begins
to run upon
the date of purchase,
and
shall
not be stalled,
tolled,
extended,
or suspended,
for any reason
whatsoever.
Labor
and shipping
costs are included
in this basic
coverage.
Extended
Limited
Warranty:
Thermador
also provides
these
additional
limited
warranties:
•
2 Year
Limited
Warranty:
Thermador
will repair
or replace
any component
that
proves to be defective
in materials
or
workmanship
(excludes
labor
charges).
•
5 Year
Limited
Warranty
on Electronics:
Thermador
will repair
or replace
any Thermador
microprocessor
or printed
circuit
board
if it proves
to be defective
in materials
or workmanship
(excludes
labor charges).
•
5 Year
Limited
Warranty
on
Dish Racks:
Thermador
will
replace
the upper
or lower
dish rack (excluding
rack
components),
if the rack proves
defective
in materials
or
workmanship
(excludes
labor
charges).
•
Lifetime
Warranty
against
Stainless
Steel
Rust Through:
Thermador
will
replace
your
dishwasher
with
the same model
or a current
model
that
is substantially
equivalent
or better
in
functionality,
if the inner
liner should
rust through
(excludes
labor charges).
Thermador
will
replace
the stainless
steel
door if
the door should
rust through
(excludes
labor
charges).
The foregoing
timeline
begins
to run upon
the date of purchase,
and
shall
not be stalled,
tolled,
extended,
or suspended,
for any reason
whatsoever.
Repair/Replace
as Your
Exclusive
Remedy:
During
this warranty
period,
Thermador
or one of its authorized
service
providers
will
repair
your
Product
without
charge
to you
(subject
to certain
limitations
stated
herein)
if your
Product
proves to have been manufactured
with
a defect
in materials
or workmanship.
If reasonable
attempts
to repair
the Product
have been made
without
success,
then Thermador
will
replace
your
Product
(upgraded
models
may be available
to you, in
Thermador's
sole discretion,
for an additional
charge).
All removed
parts and components
shall
become
the property
of Thermador
at its
sole option.
All replaced
and/or
repaired
parts
shall assume
the identity
of the original
part for purposes
of this warranty
and this warranty
shall
not be extended
with
respect
to such parts.
Thermador's
sole
liability
and responsibility
hereunder
is to repair
manufacturer-defective
Product
only,
using
a Thermador-authorized
service
provider
during
normal
business
hours.
For safety
and property
damage
concerns,
Thermador
highly
recommends
that
you do not attempt
to repair the
Product
yourself,
or use an unauthorized
servicer;
Thermador
will
have no responsibility
or liability
for repairs
or work
performed
by a
non-authorized
servicer.
If you choose
to have someone
other
than
an
authorized
service
provider
work
on your
Product,
THIS WARRANTY
WILL
AUTOMATICALLY
BECOME NULL AND VOID. Authorized
service
providers
are those
persons
or companies
that
have been specially
trained
on
Thermador
products,
and who
possess,
in Thermador's
opinion,
a
superior
reputation
for customer
service
and technical
ability
(note
that
they
are independent
entities
and are not agents,
partners,
affiliates
or representatives
of Thermador).
Notwithstanding
the foregoing,
Thermador
will
not incur
any liability,
or have responsibility,
for the
Product
if it is located
in a remote
area (more
than
100 miles from
an
authorized
service
provider)
or is reasonably
inaccessible, hazardous, threatening,
or treacherous locale,
surroundings,
or environment;
in any such event, if you request,
Thermador would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be fully liable
and responsible for any travel time or other special charges by the
service company, assuming they agree to make the service call.
Out of Warranty
Product:
Thermador is under no obligation,
at law or
otherwise, to provide you with any concessions, including
repairs,
pro-rates, or Product replacement,
once this warranty
has expired.
Warranty
Exclusions:
The warranty coverage described herein
excludes all defects or damage that are not the direct fault of
Thermador, including
without
limitation,
one or more of the following:
(1) use of the Product in anything other than its normal, customary and
intended manner (including without
limitation,
any form of commercial
use, use or storage of an indoor product outdoors,
use of the Product
in conjunction
with air or water-going
vessels); (2) any party's willful
misconduct,
negligence, misuse, abuse, accidents, neglect, improper
operation, failure to maintain, improper
or negligent installation,
tampering,
failure to follow operating instructions,
mishandling,
unauthorized
service (including self-performed
"fixing" or exploration
of the appliance's internal workings);
(3) adjustment,
alteration or
modification
of any kind; (4) a failure to comply with any applicable
state, local, city, or county electrical, plumbing and/or building codes,
regulations,
or laws, including failure to install the product in strict
conformity
with local fire and building codes and regulations;
(5)
ordinary wear and tear, spills of food, liquid, grease accumulations,
or
other substances that accumulate on, in, or around the Product; and
(6) any external, elemental and/or environmental
forces and factors,
including without
limitation,
rain, wind, sand, floods, fires, mud slides,
freezing temperatures,
excessive moisture or extended exposure to
humidity, lightning,
power surges, structural failures surrounding
the appliance, and acts of God. In no event shall Thermador have
any liability or responsibility
whatsoever for damage to surrounding
property, including
cabinetry, floors, ceilings, and other structures
or objects around the Product. Also excluded from this warranty are
scratches, nicks, minor dents, and cosmetic damages on external
surfaces and exposed parts; Products on which the serial numbers
have been altered, defaced, or removed; service visits to teach you
how to use the Product, or visits where there is nothing wrong with the
Product; correction of installation
problems (you are solely responsible
for any structure and setting for the Product, including all electrical,
plumbing
or other connecting facilities, for proper foundationtflooring,
and for any alterations including without
limitation
cabinetry, walls,
floors, shelving, etc.); and resetting of breakers or fuses. TO THE
EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR
EXCLUSIVE REMEDIES WITH RESPECTTO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY,
OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY
WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED
WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT,
"BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR
EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM
WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY BYThermador,
OR OTHERWISE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATETO STATE. No attempt to
alter, modify or amend this warranty shall be effective unless authorized
in writing
by an officer of BSH.
How to Obtain Warranty
Service:
TO OBTAIN WARRANTY SERVICEFOR
YOUR PRODUCT,YOU SHOULD CONTACTTHE NEARESTTHERMADOR
AUTHORIZED SERVICECENTER,OR CALL 800-735-4328,
or write
Thermador at: BSH Home Appliances - 5551 McFadden Avenue,
Huntington
Beach, CA 92649 /
19
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