Troubleshooting
08
Problem
Possible cause
26
The software has been reset.
40
Over-current detected in motor.
41
Over-current detected in motor.
42
Motor rotation problem.
43
Short circuit in motor.
44
Motor over-heated.
45
The software corrected an error while the
motor was rotating.
46
No motor movement detected despite a
current level measurement of >2A.
60
Data exchange on CAN BUS interrupted.
70
Force applied to pedalling outside correct
range.
71
Pedal rotation not detected.
EN_38
Possible solution
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Reduce the load on the motor by pedal-
ling more slowly or reducing the assisted
pedalling power level.
Reduce the load on the motor by pedal-
ling more slowly.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Reduce the load on the motor by pedal-
ling more slowly or reducing the assisted
pedalling power level.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Check the cables and connect all the pow-
er-assisted pedalling system components.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
Turn the system off completely and turn it
back on using the button T4 on the Control
Panel. If the problem persists, please contact
the dealer or the retailer.
>>>
Ed. 1 - 07/2019