Problem
Lights will not
turn on
Lights will not
turn off
LED color differs
from remote
control
Individual lights
within a larger
system not
working /
displaying
different colors
Remote is not
working (no
indicator light)
Remote is not
working (indicator
light is on)
Lights
intermittently
responding to
remote
Possible Cause
No input power to the
transfomer
No outlet power from
the transformer
Photocell malfunction
Timer control
Photo cell is covered
Improper connection
between LED light and
control module
Controller failure
Improper connection
to 3-way splitter /
Control Module
Defective 3-way splitter
Loose connection.
Moisture or corrosion
in connections
Failed Driver
Failed LED diode/ lamp
No batteries /
batteries dead
Remote is not synced
with Control Module
Loose connection.
Moisture or corrosion
in connections
Possible Solution
Verify power to the outlet is on / Check GFCI reset
Check the reset button / circuit breaker on the
transformer
Verify if the transformer is operational by
moving the timer to the ON position
Use a volt meter to verify transformer is
producing 12 volt AC
Cover the photocell with a piece of dark tape to
check function
Make sure timer control is not set to the ON position
Clean sensor and outer clear covering
Make sure nothing is shading the sensor
Inspect connection / align
arrow on plugs
Contact Dealer for repair / replacement
Inspect connections / align arrows on plugs
Switch positions with a working light on the same
splitter to identify if the splitter is causing the issue.
Inspect quick-connected plugs for moisture,
corrosion or missing gasket.
Clean/dry/apply dielectric grease and reassemble.
If possible, switch out driver with one from a
working light of the same model to determine if
the driver has failed.
Replacement drivers are available.
If possible, switch out the LED diode/ lamp with
one from a working light of the same model to
determine if the driver has failed.
Replacement LED diodes/ lamps are available.
Put in new batteries.
Refer to synchronizing the remote instructions on
page 8.
Inspect quick-connected plugs for moisture
or corrosion.
Clean/ dry / apply dielectric grease and reassemble.
9