Customer Service; Guarantee Certificate - United Kingdom And Ireland - Gigaset GX290 Manual Del Usuario

Customer service

If you have problems with your mobile phone, please contact a Gigaset
dealer or the Gigaset Service Centre from where you can also purchase
accessories (such as batteries and chargers).
If you need help, go to www.gigaset.com/service
Guarantee Certificate - United Kingdom and
Ireland
Without prejudice to any claim the user (customer) may have in relation to
the dealer or retailer, the customer shall be granted a manufacturer's Guar-
antee under the conditions set out below:
•
In the case of new devices and their components exhibiting defects
resulting from manufacturing and/or material faults within 24 months of
purchase, Gigaset Communications shall, at its own option and free of
charge, either replace the device with another device reflecting the cur-
rent state of the art, or repair the said device. In respect of parts subject
to wear and tear (including but not limited to, batteries, keypads, casing),
this warranty shall be valid for six months from the date of purchase.
•
This Guarantee shall be invalid if the device defect is attributable to
improper care or use and/or failure to comply with information con-
tained in the user manuals. In particular claims under the Guarantee can-
not be made if:
•
The device is opened (this is classed as third party intervention)
•
Repairs or other work done by persons not authorised by Gigaset Com-
munications.
•
Components on the printed circuit board are manipulated
•
The software is manipulated
•
Defects or damage caused by dropping, breaking, lightning or ingress of
moisture. This also applies if defects or damage was caused by mechan-
ical, chemical, radio interference or thermal factors (e.g.: microwave,
sauna etc.)
•
Devices fitted with accessories not authorised by Gigaset Communica-
tions
•
This Guarantee shall not apply to or extend to services performed by the
authorised dealer or the customer themselves (e.g. installation, configu-
ration, software downloads). User manuals and any software supplied on
a separate data medium shall be excluded from the Guarantee.
•
The 24 months guarantee also applies to the built in battery.
•
The purchase receipt, together with the date of purchase, shall be
required as evidence for invoking the Guarantee. Claims under the Guar-
antee must be submitted within two months of the Guarantee default
becoming evident.
•
Ownership of devices or components replaced by and returned to
Gigaset Communications shall vest in Gigaset Communications.
•
This Guarantee shall apply to new devices purchased in the European
Union. For Products sold in the United Kingdom and in the Republic of
Ireland the Guarantee is issued by: Gigaset Communications UK Limited,
2 White Friars, Chester, CH1 1NZ.
•
Any other claims resulting out of or in connection with the device shall
be excluded from this Guarantee. Nothing in this Guarantee shall
attempt to limit or exclude a Customers Statutory Rights, nor the manu-
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