ADVICE FOR POTENTIAL PROBLEMS
In the event of a problem, the stove automatically carries out the shut-down procedure and shows the reason for shut-
down on the display (see the various alarms below).
Never remove the plug during the shutdown phase caused by stoppage.
If stoppage occurs, to restart the stove, allow the shutdown process to take place (15 minutes with final beep) and then
press the button.
Reignite the stove only once you have verified the cause of stoppage and RECLEANED/EMPTIED the combustion chamber.
POSSIBLE CAUSES OF STOPPAGE AND INSTRUCTIONS AND SOLUTIONS
A01 Stove does not ignite
(occurs when the smoke temperature during start-up does not exceed the minimum threshold)
• Combustion chamber dirty or too many pellets
• No more pellets
• Chimney flue obstructed
• Likely faulty electrical resistance
A03 insufficient draught
(occurs when the flow of combustion air falls below the minimum allowable threshold)
• Chimney flue obstructed
• Door open
• Combustion chamber clogged
• Debimeter (air flow sensor) dirty
• Door gasket needs replacing
A05 hot smoke
(occurs when the smoke temperature exceeds the established safe temperature)
• Chimney flue obstructed
• Incorrect installation
• Stove clogged
• Pellet load high, check pellet adjustment (CAT)
A06 No pellets
(occurs when the pellet supply is exhausted; the display flashes following a "beep" sound)
• No pellets remaining in the hopper
• Gear motor not working
• Pellet inlet channel/ feed screw obstructed
• Pellet load low, check pellet adjustment
A07 smoke sensor broken (occurs when the stove no longer reads the sensor)
• Thermocouple broken
• Thermocouple disconnected
A08 black out (not a defect of the stove)
(occurs if there has been an interruption in power lasting more than 5 seconds)
The stove has a "black out" function.
In the event of a power black out lasting less than 5 seconds, the stove will restart and return to the last function prior to shutdown.
If the black out time exceeds 5 seconds, the stove's "black out" alarm is triggered, with the resulting cooling phase.
Below is a list of the various possibilities:
Stove status before the black out
OFF
PRELOAD
IGNITION
START
OPERATION
FINAL CLEANING
STAND-BY
ALLARM
ALARM MEMORY
Interruption time less than PR
"black out delay"
OFF
BLACK OUT
BLACK OUT
START
OPERATION
FINAL CLEANING
STAND-BY
ALLARM
ALARM MEMORY
- 29
-
Interruption time greater than PR
" black out delay"
OFF
BLACK OUT
BLACK OUT
STANDY-BY THEN REIGNITION
STANDY-BY THEN REIGNITION
FINAL CLEANING
STAND-BY
ALLARM
ALARM MEMORY