Faq's - Kinetico KUBE Serie Manual De Instrucciones

11. FAQ's

The water pressure at home has dropped. Why has this happened?
A drop in water pressure may indicate that it is time to change the pre-filter. If your equipment does not have
a pre-filter, or if you have replaced the filter, but the problem persist, contact to your distributor.
It seems that the frequency of regenerations has increase. Is this normal?
Keep in mind that your equipment is demand-driven, therefore, it automatically adapts to your water con-
sumption. If you believe that your water consumption has not increased due to the presence of more people
in the house, additional laundry or any other reason, please contact to your distributor.
My water does not seem soft to me. How can i be sure that my equipement is regenerating properly?
Make sure there is no by-pass in the water supply of the water softener. Follow the instructions from page 14
to manually regenerate the tanks of the water softener. If the equipment does not automatically move to the
next generation, please contact your distributor to receive further assistance.
I can hear my equipment running or carrying out the regeneration during daytime. My previous softener only
worked at night. Is this normal?
Unlike traditional water softeners, this equipment is demand-driven in fuction of water consumption. It has
no timers or electronic components. Therefore, your equipment regenerates when necessary, at any time.
How will i know when to add salt?
Lift the cover of the tank to check the salt level. If you can see water, then you need to add salt. You can always
add salt if there s enough space to allocate more salt tablets.
Can i drink soft water?
Yes, soft water is suitable for drinking and cooking. If thewater softener carries out the regeneration with
sodium chloride (salt), keep in mind that soft water will include a small amount of added sodium. If you are
following a low-sodium diet, please take into account the addition of sodium in water in the total amount of
mineral intake. If, at any stage, you think that your equipment is not working correctly, activate the by-pass
mode of the equipment and contact your installer.
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