Commissioning And Linking; Commission The Gateway; Host/Panel Communication With Gateway; Linking Locks/Devices To Gateway - Allegion ENGAGE GWE Guia Del Usuario

metal surface. Do not install the Gateway outdoors.
2.4 GHz Wi-Fi access points
To minimize RF interference from Wi-Fi access
points, maximize the distance between the
Gateway and the Wi-Fi access point (at least 10').
Locations and wiring methods shall be in
accordance with the National Electrical Code,
ANSI/NFPA 70 for U.S. and Canadian Electrical
Code for Canada.
For more details on Gateway placement see
us.allegion.com/gateway.
2.4 GHz Wi-Fi environments
The 2.4GHz frequency band is utilized by a
growing number of products. The Gateway-to-
device BLE communications require an open
channel in the 2.4GHz band to transmit. If the local
2.4 GHz Wi-Fi router is not properly configured
the Gateway/device's BLE communications can
be hindered, preventing the system from working
properly.
To properly configure a 2.4 GHz Wi-Fi router to
work with the Gateway and ENGAGE device,
set the router to operate on channels 1, 6, or
11. Multiple routers within the same local area
should each be set to Wi-Fi channels 1, 6, or 11.
Wi-Fi routers that are configured to operate on
other channels (or set to "Auto Configuration")
can interfere with Gateway operation. Consult the
product documentation for the Wi-Fi router to set
up the correct channel, or consult with a wireless
expert to aid on-site planning and setup.
For more details on managing frequency bands
see us.allegion.com/gateway.

Commissioning and Linking

Commission the Gateway

1. Power the Gateway.
The Gateway will go through a power on self-
test. When the light on the Gateway turns solid
red, it is ready to be commissioned.
2. Make sure you are working in the correct site in
the mobile app.
3. Select the ENGAGE Gateway.
4. Follow the commissioning wizard. You will need
to define how the Gateway will be used: IP
or RSI. Consult your access control software
provider for details.
Host/Panel communication with
Gateway
The Gateway supports RSI and IP data
connections.
IP Mode
To use the Gateway with an IP connection, use an
ethernet connection for data. Consult the software
alliance partner to configure the Gateway. IP
communication will depend on installation site and
network topology.
RSI Mode
Connect ACP to the Gateway using either 2- or
4-wire RS-485 connections. Consult the software
alliance provider on Gateway configurations.
The Gateway has RS-485 communication status:
two LED indicators located near the RS-485
port. The green LED will flash when the Gateway
detects RS-485 traffic. The red LED will flash when
the Gateway is transmitting data back to the ACP.
See your access control software documentation
for more information.

Linking locks/devices to Gateway

The linking process for an ENGAGE Gateway and
ENGAGE enabled devices may require remote
linking. Align with the software partner for the
preferred method. The steps to link will depend on
the host configuration of the Gateway. See below
for either IP mode or RSI mode link instructions:
1. Confirm that both the Gateway and locks/
devices are commissioned into the same site.
2. Using the mobile app in the appropriate site,
click on the specific Gateway you want to link to.
3. Select "Linked Devices."
4. Click the "+."
RSI only:
5. Assign the door number.
6. Put lock/device into linking mode (see "Device
linking mode" on page 6).
IP Only:
7. Select the lock/device to be linked.
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