Note: If the locks/devices are being used in
L
construction mode, they will need a factory
default reset and then be commissioned
into a site before they can be linked to a
Gateway.
Device linking mode (RSI Only)
NDE and LE
1. Rotate and hold the interior lever.
2. While holding the interior lever, present a
credential.
3. Wait until the lock begins to flash alternating
red and green, then release the interior lever.
It should take approximately 8 seconds to start
flashing after the credential presentation.
Device linking responses
Model
Link Mode
Success
NDE and
LE
Fail
Schlage Control locks
1. Present a credential.
2. Toggle the deadbolt 5 times within 10 seconds
of card presentation.
RU/RM
At the RU/RM you want to link:
1. Push in and hold the latch for 2 seconds.
Note: For concealed latching mechanisms,
L
the center case cover will need to be
removed to activate the switching
mechanism.
2. While holding the latch in, push in and hold the
push pad for 2 seconds.
3. Release both the latch and push pad. Wait for
2 seconds.
4. Push in and hold the latch.
5. After 3 seconds, the RU/RM device LED will
alternate red and green, indicating an active
link mode.
6. Release the latch.
7. A successful link is indicated with fast LED
blinks and 4 beeps.
If linking is unsuccessful:
6
Lights/Beeps
Green flashes
4 beeps
4 red flashes
4 beeps
1. Confirm that both devices are commissioned on
the same ENGAGE site.
2. Utilize the site survey process to ensure there
is a reliable signal between the device and the
Gateway. Check us.allegion.com/gateway for
more details on a site survey.
De-linking from Gateway to connect to
ENGAGE mobile app
If a direct mobile app connection to a device is
required, it is necessary to de-link the device from
the Gateway before a mobile app connection to
the device can be established. You will have 30
seconds after de-linking to connect to the device
with the mobile app. When the ENGAGE mobile
app disconnects, the device will automatically
establish a link with the original Gateway.
NDE/LE
1. Hold the interior lever.
2. While holding interior lever, present a
credential.
3. Release the interior lever.
4. Confirm the amber LED, indicating success.
You now have 30 seconds to connect to the
NDE/LE lock with the mobile app.
Refreshing the "Connect" screen in the app allows
the user to connect to the lock. The lock will remain
available to connect for 30 seconds and then will
resume attempts to reconnect with the Gateway.
RU/RM
1. Push and hold in the latch. Wait for 2 seconds.
2. While holding in the latch, push and hold in
the push pad. Wait for 2 seconds.
3. Release both the latch and push pad. Wait for
2 seconds.
4. Push in and release the latch. The LED
will blink amber 4 times. You now have 30
seconds to connect to the RU/RM lock with
the mobile app.
CTE
Refer to the label on the inside cover of the CTE.
Press and hold the Schlage button for 5 seconds to
temporarily de-link from a Gateway.
Schlage Control
1. Present a credential.